Hilton Tel Aviv

Hilton in july :) We just stayed at the hotel for few days celebrating my sisters wedding and I want to fully recommend staying at the Hilton - our whole family had a great time ! The food was very good ! Rooms were clean and felt great with the ocean view ! There is one employee - SAVVA whom I want to thank especially since he did so much for us - took care of anything we needed help with and made sure we had this great experience ! SAAVA- you are one of a kind and a true asset to the hotel !! Thank you very much and can’t wait to visit again

Very accommodating and kind, perfect location - what more could you ask for

Once again we had an incredible experience at Hilton Tel Aviv. Staff are all helpful and really nice. Gold status was recognised with a room upgrade and a gift in the room. This is the best hotel in the area.

Apart from the great location, it is the combination of little things which add up to make this a terrific hotel.Everything works well, is thought out and consistent.Add in wonderful staff and it makes the experience of staying here so rewarding. Roger Mendelson. Australia

Great Hotel, located at the north path of Tel Aviv’s promenade. Check in was fast and easy. The Hotel and the room specifically were really clean and nice. Very good feeling when you enter the hotel. It also felt very secured. The hotel has access to the beach and you can pick up towels from the pool. One disadvantage is that at the beach, right in front of the hotel, you cant get any chairs.quite strange the hotel doesn’t offer it for its guests. Breakfast was very good with variety of food and good service. Overall very good hotel, recommended for couples, and business.

We stayed at Hilton Tel Aviv for 5 nights with family—including my wife, our 6-month-old baby, and extended family. For one night, we booked a total of 8 rooms, clearly making this an important visit. Despite being a Hilton Diamond member and having stayed at many hotels around the world, this stay was by far the worst experience I've ever had, especially regarding customer service. From the moment we checked in, the reception staff were cold, unfriendly, and clearly poorly trained. They couldn't answer basic questions about the hotel, like parking arrangements, causing confusion right from the start. One issue involved our teenage nephews being rudely thrown out of the hotel pool. Staff bluntly told them, "it's not a public pool,". They provided their room number and said they were guests, but this didn't help. When we reported this to reception, instead of an apology, we received excuses and accusations without anyone checking the facts. They unfairly suggested the kids were misbehaving, which was completely untrue. Breakfast was another disaster. The hotel incorrectly charged us for 8 breakfasts instead of the actual 6. When we tried clarifying this repeatedly, front desk staff, especially Tanya and her colleague, were incredibly rude, rolling their eyes and openly accusing us of dishonesty. When we asked to speak to the manager, Moti, he was even worse. He flat-out refused to believe us or check security cameras to verify the truth, rudely dismissed our concerns, and arrogantly said he was already "doing us a favor" by not charging us for even more people. Other issues included a hotel-arranged taxi refusing to use its meter, clearly trying to scam us, showing that the hotel isn't properly vetting their endorsed taxi services. During one of the breakfasts, the omelet cook was openly using his personal phone while making food, which was unhygienic and unprofessional. I was also rudely confronted by a staff member when I wore a robe from the sauna back to my room—she aggressively told me off and only backed down without any apology when I explained I was a hotel guest heading to my room. On the positive side, the housekeeping staff were friendly, professional, and thorough. Also, the hotel's location and views are nice. But unfortunately, these positives couldn't make up for the incredibly poor service, rude behavior, and disrespectful treatment from staff and management. I strongly recommend travelers avoid Hilton Tel Aviv. Management urgently needs to fix these serious service issues, but sadly, the current management itself appears to be a big part of the problem. These people shouldn't be running a hotel, let alone a Hilton.

Our go-to hotel in Tel Aviv

I stayed at the Tel Aviv Hilton in June of 1967. Since then I have returned on many dozens of occasions. This hotel is my home away from home! I highly recommend it! Outstanding breakfasts! The Vista lounge is wonderful!

Really lovely hotel right on the beach. Hotel was impeccably clean and well maintained. We stayed on the Vista level and really enjoyed the lounge which has amazing views of the sea, Tel Aviv and old Jaffa. The lounge also has snacks, food and liquor available throughout the day. In the morning you can enjoy breakfast there or in the restaurant downstairs which has a lovely and lavish spread. Location is great as we were able to walk to many places or easily get a taxi. In the mornings, there is easy access to the boardwalk for walks or runs by the beach. Will definitely return.

Everything about this hotel was great. Very modern, comfortable, great food, great fitness room, great executive lounge for highest Hilton Honors, and great staff. Expensive but you really feel special here. On site parking for a fee. Great access to beach and tayelet.