Hampton Inn Birmingham-Trussville

Rooms were clean and comfortable. Looks like the room could use some minor repairs. Biggest complaint was the in wall heater/AC did not maintain the temperature well - it cycled between too hot then too cold. Shower water pressure in one room was low, but the other room was great. Breakfast was fantastic every morning, without exception! Staff was friendly and very helpful. Will stay again if we’re return to the area.

Property is showing its age

Service was poor, the toilet would not flush properly, bathtub was clogged and the refrigerator was broken. Very unhappy with my stay!!!!!

Check in was quick and easy

I had read several recent negative reviews about this hotel. I chose to give it a try anyway because of its location and my past experiences with Hampton Inns. I have to say our one-night stay while traveling was very pleasant, The room was basic, but clean and fresh, with no scent of heavy air freshener that you sometimes find at hotels which are trying to cover up pet or smoking odors. The bed was comfortable, the HVAV system worked well, the microwave and fridge were clean, the bathroom was roomy, and featured a tub, which I had requested. The free breakfast offered hot eggs, sausage, grits, and waffles along with various pastries, breads, juice, and coffee. The only areas for improvement I found were the price point at $187 (incl. taxes) for a basic room, which I found high, and the front desk staff who could have had a little more welcoming tone. Overall, I was very pleased with our stay.

The only elevator was out of service

Always stay here… perfect location, clean and staff are great.

Would like to be able to do my laundry

It was a room

property is in a bad location , very hard to get into and out of.. never ending road noise and in end path to nearby hospital… 3-4 ambulances screaming by at night . my floor smelled of pot each night even though they said they would charge people $$$ for smoking.. place smelled awful of pot

Hotel Review: Hampton Inn I recently had the pleasure of staying at the Hampton Inn, and it was truly an excellent experience from start to finish. From the moment I arrived, the staff’s warm welcome and exceptional service made me feel right at home. The room was immaculate, modern, and incredibly comfortable. The bed felt like sleeping on a cloud, and every amenity was thoughtfully provided, from fresh linens to high-quality toiletries. It was clear that guest comfort is a top priority at this property. The breakfast offerings were outstanding, with a wide variety of fresh and delicious options to suit all tastes. The dining area was clean and well-maintained, and the staff ensured everything was replenished promptly. The entire property was in pristine condition, with elegant décor and a relaxing ambiance. Despite its convenient location near key attractions, the hotel was quiet, allowing for a restful and rejuvenating stay. What truly set this stay apart was the exceptional customer service. Every staff member went above and beyond to ensure my visit was perfect, whether it was offering recommendations or quickly attending to requests. I highly recommend the Hampton Inn for anyone seeking a comfortable and memorable stay. I will definitely be returning for another excellent experience!