Hampton Inn Bozeman

The facility itself was fine, but we checked in at midnight after traveling 12 hours and was given keys to two different rooms with occupants already in them. Austin was very kind, but it was almost like this was his 1st night on the job. My complaint isn't on his behavior at all, but the fact that we woke up 2 different customers by being sent to the wrong rooms at midnight was very embarrassing and exhausting! We were told by Austin that our room would be refunded for our troubles, but of course that didn't happen the next morning. The lady at the counter, said she didn't know how he messed up that bad because he had been employed there for 2 years. It honestly seemed like his first day in the job.

Very nice comfortable place near airport. Walking distance to 1 restaurant and convenience store. Breakfast was excellent with lots of hot and cold choices. Let us check in early- all staff very friendly and welcoming.

Choice of stores and restaurants are not walkable- will need a car.

Traveling through and was a convenient location

Nothing

Shayla and Austin were very friendly and helpful!!

Great location.

Such a slum. The staff and owner needs to be ashamed. Do NOT stay here. Instantly left and went down the street to the Hilton Garden Inn. Room was filthy, stains everywhere, funky smell, bathroom was abhorrent. Shame on Hilton. This flag needs to be pulled.

Staff was great. The room and building in general were not. Main areas smelled like old cigarettes. The pool area was closed unless you stopped at the front desk, and they sent us over to the next hotel to swim instead. There were stains on the furniture and carpet felt pretty dirty. The shower water didn’t get very warm. Breakfast was subpar.