Hampton Inn Gaylord

I did not stay !!! The room was not clean ! I did not use the hotel and had to book a different location! The front desk was not helping any way! I asked for their bosses number, a complaint form anything to indicate I was not happy and did not stay at that location.

Found a discounted rate so we decided to stay here instead of our regular hotel. It looks like they left in the middle of a renovation or something. There was 1 luggage cart for the whole hotel, the lobby is half finished w/ missing trim pieces, the TV's cable isn't plugged in, the surround for the fireplace is nonexistent. The pool was nice and warm, which is a plus. The hallways seem dingy, the rooms also seem dingy. Our room still had the Hampton clocks from the 2010s, not to mention ours didn't work. The beds were squeaky whenever you turned over. It just was overall a mediocre experience. I feel like this hotel could be close to losing it's Hilton flag and converting to a Comfort Inn or something.

The assistant manager was extremely rude to my husband trying to check in. Cheryl however, was so amazing, friendly and funny that it made up for it.

Pet friendly yet very clean, accommodating! Thank you for the great vacation!

The floors were filthy and the bed was hard.

The property has no power. No heat and the key cards for the door dont work. Had to be let in the dark room. It is 10 pm. We drove up after work for a funeral in the morning. If it was not for the funeral, i would have drove the 4 hours back home. Miserable is being kind.

Basic, clean hotel with comfortable beds. No frills.

Clean, nice, great breakfast!

Big room

Nothing