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9.4 / 10 Guest Rating

Mocca Hotels

Privada Paseo Citlalli 20 BIS, Tepoztlán, mx

Mocca Hotels - main view

About the Property

Luxurious Stay Surrounded by Nature

Tropical Garden Oasis: Immerse yourself in the lush greenery and tranquility of our tropical garden, offering a serene escape from the hustle and bustle of the city.

Elegant Suites with Balconies: Enjoy breathtaking views of the garden from your private balcony in each suite, complete with modern amenities and stylish wooden furniture for a comfortable stay.

Convenient Amenities and Location: With an outdoor pool, free WiFi, and proximity to Tepoztlán town centre and archaeological site, Mocca Hotels ensures a convenient and memorable stay for all guests.

Book your stay at Mocca Hotels now to experience luxury and relaxation in the heart of Tepoztlán.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Business center
Terrace
Garden
Luggage storage
Bar
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Mocca Hotels may charge your card before arrival to verify that the card is valid.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional85 verified reviews
AI Summary

Guests highly rate the attentive staff and frequently praise the cozy and clean environment.

Categories

Cleanliness9.2
Service10.0
Location10.0
Room Quality9.7
Amenities8.7
Value for Money10.0
Food and Beverage7.7
Overall Experience10.0

Select topics to read reviews

F
Fernando ArielmxMX
Verified booking
couple
Standard Room
Stayed in Oct 20, 2025

"Very Good"

7.0

Las camas son muy ricas, se descansa muy bien.

No tiene estacionamiento, ni alimentos. Anteriormente sí lo incluía ahora no, y el lugar donde puedes dejar el carro el señor te cobra y es un abusivo, me cobro lo de 2 días, cuando prácticamente ni un día completo me quedé y no te deja sacar el carro.

Helpful?
C
Caro CharbelmxMX
Verified booking
couple
Standard Room
Stayed in Sep 3, 2025

"Good"

6.0

Solo la cercanía con el centro.

La actitud del personal de servicio, instalaciones descuidadas y sucias.

Helpful?
G
GuadalupemxMX
Verified booking
couple
Standard Room
Stayed in Sep 1, 2025

"Falta mantenimiento"

6.0

Decepcionadas el lugar es lindo pero las instalaciones supercdescuidadas, huele a humedad le falta mantenimiento.

la falta de mantenimiento, cortinas y toallas viejas. la humedad del cuarto nos enfermo. parecía sucio.

Helpful?
L
Luz PiedadcoCO
Verified booking
couple
Standard Room
Stayed in Aug 6, 2025

"Very Good"

7.0
Helpful?
C
CarlosmxMX
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

9.0
Helpful?
A
AlejandromxMX
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0
Helpful?
M
MakimxMX
Verified booking
extended_group
Standard Room
Stayed in Jul 11, 2025

"Very relaxing. Staff were very attentive and kind"

10.0

Clean and cozy

Helpful?
N
N583wxdh0jruRU
Verified booking
with friends
Standard Room
Stayed in Jun 15, 2025

"Superb"

9.0
Helpful?
L
LinausUS
Verified booking
solo traveller
Standard Room
Stayed in Apr 17, 2025

"Very good"

8.0

Room was very clean and staff was friendly and helpful

There were people playing very loud music outside of my room while I was trying to sleep on Friday

Helpful?
L
LelageGE
Verified booking
with friends
Standard Room
Stayed in Apr 11, 2025

"Superb"

9.0

The garden and balcony view is amazing, calm and beautiful, very quiet.

The swimming pool was too small and water needed change in my opinion.

Helpful?
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