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9.4 / 10 Guest Rating

Mocca Hotels

Privada Paseo Citlalli 20 BIS, Tepoztlán, mx

Mocca Hotels - main view

About the Property

Luxurious Stay Surrounded by Nature

Tropical Garden Oasis: Immerse yourself in the lush greenery and tranquility of our tropical garden, offering a serene escape from the hustle and bustle of the city.

Elegant Suites with Balconies: Enjoy breathtaking views of the garden from your private balcony in each suite, complete with modern amenities and stylish wooden furniture for a comfortable stay.

Convenient Amenities and Location: With an outdoor pool, free WiFi, and proximity to Tepoztlán town centre and archaeological site, Mocca Hotels ensures a convenient and memorable stay for all guests.

Book your stay at Mocca Hotels now to experience luxury and relaxation in the heart of Tepoztlán.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Business center
Terrace
Garden
Luggage storage
Bar
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Mocca Hotels may charge your card before arrival to verify that the card is valid.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional85 verified reviews
AI Summary

Guests highly rate the attentive staff and frequently praise the cozy and clean environment.

Categories

Cleanliness9.2
Service10.0
Location10.0
Room Quality9.7
Amenities8.7
Value for Money10.0
Food and Beverage7.7
Overall Experience10.0

Select topics to read reviews

Y
YasminusUS
Verified booking
young couple
Standard Room
Stayed in Feb 24, 2025

"Enjoy the best of both worlds with this property: a peaceful retreat within walking distance to the town center, all"

10.0

Looks exactly as in picture, Martha is amazing she helps any way she can to make you feel comfortable

No AC, shower door didn’t shut close,no bell service Wi-Fi was super week unless you were in the lobby

Helpful?
F
FabiobeBE
Verified booking
young couple
Standard Room
Stayed in Jan 1, 2025

"Very good"

8.0

Very peaceful place in a very chilled area, near to the center and with an amazing staff.

Because in the middle of a nice and huge garden we found 2 spiders inside the room and the staff helped to remove these and a new room was provided. Apart this surprise in the room all the rest was amazing.

Helpful?
M
MariausUS
Verified booking
young couple
Standard Room
Stayed in Dec 2, 2024

"Beautiful place lovely staff super helpful would definitely comeback to stay here!"

10.0

The property has a nice charm and is very eco friendly. It’s close enough to the Main Street to walk but far enough where it’s quiet for sleeping. Overall beautiful place to stay and the staff is super helpful especially if you’re a tourist. That are more than accommodating and give great advice regarding any itinerary concerns. The bed was very comfortable as well!

Helpful?
J
JuanmxMX
Verified booking
solo traveller
Standard Room
Stayed in Nov 25, 2024

"Exceptional"

10.0
Helpful?
S
ShimanovichmxMX
Verified booking
young couple
Standard Room
Stayed in Jun 19, 2024

"Very good"

8.0
Helpful?
C
ClaudiagbGB
Verified booking
young couple
Standard Room
Stayed in Feb 6, 2024

"Lovely and quiet place close to town center"

9.0

The location is about 15 minute walk to town center, but it's an easy, safe walk and it makes the property quiet and nice. You can see stars and listen to birds. The architecture is modern but cozy, loved the thatched roofs and well-kept gardens. Soap and body lotion are hand made on premises and they are lovely. The bed was super comfy, there are black out curtains and the room was very private. Would definitely stay there again and wholeheartedly recommend.

The pool is very small and is a weird color, also not heated so very cold. The breakfast buffet was tasty but didn't get replenished enough, we had to ask for more coffee and milk, and the egg scramble never got replenished while we were dining. The coffee cake was amazing though.

Helpful?
M
MarianamxMX
Verified booking
young couple
Standard Room
Stayed in Jan 22, 2024

"It wasnt worth the price"

5.0

The people were very nice

The pictures are way better that the real thing It looks not clean and it’s very basic. Breakfast was very basic, room looked uncared for

Helpful?
N
NicoauAU
Verified booking
young couple
Standard Room
Stayed in Jan 9, 2024

"Exceptional"

10.0
Helpful?
D
DenniezaZA
Verified booking
family with young children
Standard Room
Stayed in Jan 1, 2024

"Exceptional"

10.0

The location was fantastic. The family was welcoming and friendly. Everyone was kind and helpful.

Helpful?
H
htsb2023
Verified booking
Couples
Standard Room
Stayed in Nov 14, 2023

"terrible management"

2.0

The hotel's management was extremely lacking. They requested to hold onto our car key. We arrived at 21, but there was no one at the reception. When we called, they informed us they couldn't provide us with the keys to OUR car. We had all our belongings there. It was an incredibly unpleasant situation.

Helpful?