Borealis Basecamp

We were not woken up to see the Aurora. The alarm system could be more affective. Staff is very friendly and accommodating.

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Stay here, you won't regret it. The hospitality and friendliness of everyone on site is 5 stars. We will be back!

We went for a 3 night stay in late August - early September. I really loved the glass ceiling design of the igloos but the floor was really dusty and dirty, it feels like housekeeping never really vacuum the floor. Service wise was great, the staff were polite and all but i have to ding them for forgetting to change my return shuttle to the airport. I told front desk the morning before my checkout day that I would like the shuttle to pick me up one hour later. At the end of the day i checked back in with front desk again just to make sure they relayed my wishes, but realized that my shuttle pick up timing was not changed and it was too late already to change it. I must give them extra points though for the special service rendered to me for sending a buggy to pick me and my wife up from the igloo on check out day because it was raining and we did not want to walk all the way back to front desk in the rain and through all the mud. Really appreciate the ride, thank you for an unforgettable experience!

It was great experience even though it was too cloudy so we didn’t see start sky or aurora lights. Stunning view of mountains and forest. Extraordinary architect style. They are like planet or spaceship! My son likes it immediately! The food in the restaurant was good. There are lots of activities to offer too! A few things for improvement: 1) the heater was too loud; 2) the sanitary countertop could be bigger; 3) the hair dryer could be nicer

Amazing stay with a mesmerising view of Northern lights.

Nice experience to sleep in the igloos, And I will be better if they had microwave and tv in the room.

This is truly an experience! The Igloo was an amazing stay and we got to see snow and the most spectacular aurora in Oct! Words cannot say how lucky my family felt as we got this amazing experience. The staff were helpful and friendly, especially Marina and Ryan. The food was wonderful and the cocktails were delicious...Thanks Decker! We drove up to the camp and it was steep so if you do not feel experienced driving in snow with snow tires/chains... take the shuttle. While it is not free for expedia booked lodging- it is still a good deal for peace of mind. The facilities were just wonderful, warm showers, beautiful views, relaxing trails and exciting activities. we booked the UTV and the sunset experiences which we fun for our family. We are hooked on snowy, aurora adventures and I plan to return with my extended family!

Horrible experience. The Staff (Operation Manager) who received us was so rude.

Amazing! Best place to see the Auroras. Their igloos are really comfortable and warm. They even provide an alarm in the igloo to wake you up when the Auroras appear, which makes it really convenient so your not waiting up. The restaurant has really great 5 star food, best fish tacos we have ever had! Several activities you can do on the grounds. I definitely want to go back!