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8 / 10 Guest Rating

Banff Caribou Lodge and Spa

521 Banff Avenue, Banff, ca

Banff Caribou Lodge and Spa - main view

About the Property

Luxurious Spa Experience
Indulge in relaxation at Red Earth Spa with hydrotherapy treatments and full access to hot pools and steam rooms.

Gourmet Dining at The Keg
Savor delicious steaks and cocktails at The Keg Steakhouse and Bar conveniently located on-site.

Convenient City-Centre Location
Explore Banff's vibrant center just a short walk away, with complimentary transit passes for further adventures.

Book now for a rejuvenating stay at Banff Caribou Lodge and Spa, where comfort and luxury meet in the heart of the mountains.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Groups: Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent2338 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the great location.

Categories

Cleanliness7.0
Service9.0
Location8.5
Room Quality7.5
Amenities8.0
Value for Money7.5
Food and Beverage8.5
Overall Experience8.0

Select topics to read reviews

W
williamgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"7 night stay"

10.0

This is the hotel I have stayed at for the last three years. The staff are always helpful and everything is tidy. Nowt to complain about.

Helpful?
N
NicolenlNL
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
J
JensdeDE
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Excellent"

8.0
Helpful?
B
BorissiSI
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Exceptional"

9.0
Helpful?
B
béatricefrFR
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Pour une nuit ,séjour agréable"

8.0

Le spa piscine le lobby le restaurant

La chambre donnant sur la rue principale un peu bruyante

Helpful?
D
DevincaCA
Verified booking
family_with_children
Standard Room
Stayed in May 29, 2026

"Excellent"

8.0
Helpful?
E
EriccaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Great"

6.0

Overall stay

Unable to park indoor , very hard to find parking close by

Helpful?
A
AnncaCA
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"Terrible, we couldn't get out fast enough, just had to focus on it was just 1 night, and get out."

3.0

The beds were very comfortable so we slept very well as a result.

The rooms was so cramped that my 16 year old grandson and I had trouble navigating it, at the same time! Also, the bathroom was super cramped and hard to get in and out of, and I'm a petite lady. Moreover, due to extremely cramped space, there was no room available to place our luggage and access it within reason. Just a very bad experience, we couldn't wait to leave the very next morning. Our previous hotel stay was so much better, as was the one right after this one at Caribou Lodge. I would never return.

Helpful?
V
ValeriecaCA
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"Great location and trip."

10.0
Helpful?
F
FrancineauAU
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0

We enjoyed our stay. Good location, room was clean and tidy and the hot pool and sauna were a great way to end long days of hiking.

Helpful?
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