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8 / 10 Guest Rating

Banff Caribou Lodge and Spa

521 Banff Avenue, Banff, ca

Banff Caribou Lodge and Spa - main view

About the Property

Luxurious Spa Experience
Indulge in relaxation at Red Earth Spa with hydrotherapy treatments and full access to hot pools and steam rooms.

Gourmet Dining at The Keg
Savor delicious steaks and cocktails at The Keg Steakhouse and Bar conveniently located on-site.

Convenient City-Centre Location
Explore Banff's vibrant center just a short walk away, with complimentary transit passes for further adventures.

Book now for a rejuvenating stay at Banff Caribou Lodge and Spa, where comfort and luxury meet in the heart of the mountains.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Groups: Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent2338 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the great location.

Categories

Cleanliness7.0
Service9.0
Location8.5
Room Quality7.5
Amenities8.0
Value for Money7.5
Food and Beverage8.5
Overall Experience8.0

Select topics to read reviews

M
marygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0

Convenient and easy parking. Room was great.

A bit dated in the room, we stayed here 10 years ago, and the decor was similar

Helpful?
N
NancyusUS
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Excellent"

8.0

Loved the decor. Wood, stones, the Earth colors.

Breakfast service our check out day was horrible. After being seated, the busser brought water but didn’t offer coffee. We waited almost 15 minutes for a server. The one close by was very good at not making eye contact. Finally I spoke up and asked who is our server, which of course wasn’t her, and showed her the timer that we’d waited almost 15 minutes and no order taken. She told us who our server was, took our order, apologized. After we received food, no one came by to check on us, when our server did, we asked for the bill as we had a bus to catch. We ate dinner there twice. Everything was great. Our only breakfast there…. Not so much,

Helpful?
N
NualakrKR
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"We will definitely return. A delightful stay in your gorgeous apartment."

10.0

Beautiful, modern and spotless apartment. Very spacious and everything we required. Very short walk into the town centre.

Helpful?
E
ElizabethusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

5.0

The setting, lobby, and hot pool were nice.

The rooms were very small, the bed was uncomfortable, and the room was too warm.

Helpful?
D
DonnacaCA
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Will look elsewhere next time."

8.0

Toilet was the height that you would find in a preschool and was inches from the counter. Flushing power was not poor to medium. For petes sake, give all the fake plants a shower!.

Helpful?
K
KarenauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0
Helpful?
G
GrattocaCA
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Horrible"

1.0

I didn’t

The managers and staff

Helpful?
G
GeorgesluLU
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

9.0
Helpful?
T
ThomasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Good"

3.0

Over priced for what you get The room is dark and out of date Will not stay there again

Helpful?
M
MarkusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 10, 2026

"Good"

4.0

domestic dispute at 3 am

Helpful?