Extended Stay America Suites - Tallahassee - Killearn

Bad water from bathroom sink and toilet in to shower master bathroom bathtub was leaking and leaking water from toilet no repairs ever done / management has no care in the world about it / very concerned about health wellness because of my hotel room making me sick sewage bathroom waste flooding from toilet into bathtub and shower leaky nasty water all over bathroom floor did not care. Did not give refund did not give partial credit. Do not care. Reached out to corporate did not follow up. Did not care. Would never recommend this property overcharge you keep your deposit and do not care about their guest well-being or health concerns in reference to keeping a clean up-to-date proper working property.

How big the room was.

Parking, the hold fixtures, chipped paint and the broken access door.

I liked the location.

There are some street people hanging around.

There were mosquitoes everywhere biting both me and my baby. I asked the hotel staff if they would be able to change our rooms but they didn’t have anything else available. The lady at front was kind enough to suggest to her manager for us to get a refund because we could not stay in that room any longer. However the manager would not accommodate that stating that she would need to get pest control out there first in order to process my refund. It’s almost been a month and I have not heard anything in response.

This place is okay - nothing to write home about, but the pool is nice enough and there are reasonable food options nearby.

The property is old. Need updating badly. Furniture is old and worn. Front door does not work with key at night. Easily get locked out when trying to go out and come back. It is not a safe feature to have on a hotel. Would not go back here.