Baymont by Wyndham Greenfield

Odor.

This was right off the highway so very convenient for someone traveling. The staff was very friendly. If I understand, this was recently bought by someone or a family—not sure who. Anyway, they’re in the process of remodeling, so at this point, the pool is not open, and the lounge didn’t look quite like the picture. However, our room was clean, and it was comfortable. The breakfast was adequate and up to par for this type of hotel. They had hot waffles, and sausage, and all the others amenities I believe that this will be it comfortable and reasonably priced hotel for travelers in the future. I will definitely come here again, if I travel through this area again. There’s also a fun coffee shop down the road “Hitherto” if you’d like supporting local, coffee shops.

Waited in the lobby (with my dog) for ten minutes while the employee was on the phone. My booking was confirmed as pet friendly, the sign outside boasted pet friendly, employee finally gave me my key (to the second level), and as I was walking back outside to gather my things he told me they were not pet friendly. I told him everything says pet friendly, and my booking was for a pet friendly room, otherwise I never would have booked it. He corrected himself and said the second floor was not pet friendly, then continued to argue until finally giving me a room on the first floor. Later that evening (close to 10:00), he called my room and told me neighbors were complaining about my dog barking. There were no neighbors on either side of my room, and my dog was not barking. I told him that she was not barking, and that he'd be able to hear it through the phone if she was, instead of apologizing, or handling it any other way, he repeatedly told me to "Just take care of the barking" (that wasn't happening). The wi-fi was a joke, only one bar, if you were lucky. I ended up needing to use a hotspot on my phone to get any work done. They only give you one key, which is annoying when you have more than one person staying in the room. There also wasn't any extra toilet paper in the room, and the roll that was in there was more than halfway used. Overall not a great experience.

Property undergoing renovations and and getting better as they go. New beds were very comfortable. The staff was very friendly. Property will keep getting better. Currently it’s average but getting better and good value for the price

Gross! Unfortunate we were not notified of upgrades going on. Hallways and bedrooms smelled moldy etc. Toilet leaked and they didn’t clean the mess nor the room. Bedroom floor was full of moisture. Beds were clean, we think?

Our room is a good size and has great amenities. There were also some simple personal touches added--a bow made out of tissues for the tissue box was cute. The host on shift was very helpful in offering to help get our items to our room door on the second floor. The hotel is having some renovations, but our area isn't affected. The dining room is spacious. The area nearby has great shopping and dining options, and the location is near the highway and is easy to find.

Staff

Friendly staff

Great staff