Best Western Martinsville Inn

My wife slipped and fell while taking a shower and broke a rib. There should be a mat for the bathtub since the tub is slippery. Every other hotel we have been in will come in a make the beds if we are there more than one night. No one came and made the beds.

The ataff here are easy to talk to plus withing walking distance you can get anything you may need ! I will stay here gian

The evening desk clerk who checked us in was knowledgeable, cheerful, and helpful.

The front staff was very informative about breakfast and let me know about the Best Western rewards.

Everything was good. The breakfast the staff everything.

The hotel was very nice everyone was friendly

The hotel was a close and affordable option outside of Bloomington.

Wow! What a delightful little city this is. We liked it so much when we last came here a couple of months ago that we couldn't wait to come back. This Best Western was truly the best! By the way, we had a fantastic dining experience at Greek's Pizza/ Groggy Goat!!! Highly recommend...

prepaid through Expedia to stay from March 25 through the next week but left early due to terrible conditions. The first night was fine, and the manager, Amy, was incredibly helpful in switching me to a pet-friendly room for my elderly dog. Unfortunately, things quickly went downhill. My room was next to an exit where people constantly smoked cigarettes and marijuana right by the door. The smell filled my room nightly, and the walls were so thin I could hear loud arguments from the guests across the hall. I reported it to the front desk; one staff member was kind but couldn’t move me due to my pet. Later, when I reported people smoking in the hallway, a different staff member, Shannon, dismissed it and said there was nothing she could do. She also brushed me off when I said the WiFi wasn’t working—I couldn’t work from my room at all. After the first disruptive guests left, the new ones told me not to worry about the “sugary smell” because they were using meth “as part of their treatment.” Add hours of barking from dogs in nearby rooms, and I had no choice but to leave days early. This hotel does not enforce smoking policies, allows open drug use, and has serious safety and cleanliness issues. Amy was great, but the rest of the experience was awful. Avoid this place.

Staff was excellent. Comforters were too light on the beds. Showers were hot, but shower head streams were too strong and bordered on painful. Breakfast was average.