Quality Inn & Suites Indianapolis Northwest

Upon looking this hotel up on Google, it shows as "permanently closed". It was open, but should be closed. The few rooms that are rentable are cobbled together and in very poor condition. Every single wall and baseboard needs to be painted. The floor is new laminate, but not cleaned. Our feet and socks were black! The toilets were working, sort of, and the front desk person told us to let the water in the shower run for 15-20 minutes before showering to get the hot water running?!?! What a waste of water! The 2nd floor was under construction, with several shady people coming and going. In addition, the rooms are not clean. It is in a very poor, scary part of town, with trash everywhere. The police were at the hotel 2 times during our stay. Across the highway is a walmart, but not really any other recognizable food establishments. A gas station is next door to the hotel, and that was our saving grace! They had a super friendly cashier, and had every snack we could have wanted. At the hotel, There is a breakfast of biscuits and gravy served each morning, eggs, sausage and a couple of other cold items. It was basic, but fine. Each room is given exactly 2 thin small towels, and we had to beg to get 1 or 2 more. The front desk person was nice, and tried to be accomodating, but he was the only one there most of the time and running it by himself. The cost was $100+ per night! and I would not stay here again. I am running out of space, but I could go on and on with my review.

As soon as I pulled up to this location, I was nervous. It’s in a sketchy area in a lot all by itself. There were barely any cars in the parking lot. As soon as I walked in, I got hit with a gross smell. I asked the front desk agent the occupancy of the hotel. He just responded “15”, to which I said “percent?!” Without even looking at me, he rudely says “rooms”. How I’m supposed to know the hotels overall room count is beyond me. After that terrible interaction, I walked down a filthy, smelly hallway to my filthy, smelly room. There was dirt and other stains on the walls, alarm clock, furniture and TV. One comforter had white stains on it and both had cigarette burn holes. It was literally one of the nastiest hotels I’ve been to and the front desk agent was rude. I took lots of pictures and went back to the front desk to immediately check out. The pictures of this place are deceiving! Do not stay here unless enjoy fowl smells and questionable stains!

It was a comfortable stay. I first had trouble with hot water, but after talking to the reception, the issue was resolved. Transportation might be difficult without personal cars, but otherwise, it was a good stay with nice price that included breakfast.

Seems like a good location but the hotel has definitely seen better days. Very old, dirty towels, hot water went out in the middle of my daughter showering. Would have preferred to move to another hotel but just sucked it up since we were only staying for the night.

The doors were broken, the sheets were stained and over all it was a very unpleasant stay. I would not recommend anyone stay here.

The door wouldn't shut without lifting up on it. No mount for the shower head. However the bed was very comfortable and the staff helpful.

Everything was excellent. The only disappointment was that I couldn’t check Jan tad earlier. Also, it would be nice if eggs were part of breakfast. Otherwise, no complaints.

I actually was surprised... It was very comfortable

smelled like marijuana

When I was checking out, I was in somewhat of a time crunch because I had to catch a flight. No one was at the counter for a couple minutes so I didn't know if someone would attend to me. Eventually one of the cleaning staff had to check me out