InTown Suites Extended Stay Atlanta GA - Snellville

Location is perfect

There is no ethernet, wifi is poor. You pay for an premium room and they have none and no refund.

Never had a clean linen. No service requests ever answered. I was demanded to get out on Sunday at 11 even though the front desk clerk Steve stated if I chose to stay until Monday it would be an additional charge. I was called on mother's day at church at 11:01 stating that my belongings would be locked in the room until Monday. I left church to be given 2 hours to get out and still be charged a full night. I will never book here stay here of recommend anyone stay here. Giant roaches and lazy staff. Horrible. For 23 nights and paid $1800

Malinda and her staff are very professional.

Everything was perfect I have no complaints.

This hotel was the most horrible experience of my life the keys don’t work, the room is never cleaned weekly. The customer service is terrible they make false promises the rooms smell like smoke and when you complain about it they leave a violation notice at your front door even still was a free stay I won’t accept omg management is horrible they threaten to call police on me because I was waiting on Uber I rate this hotel 1 of 10 don’t come here

Enjoyed a week of peaceful sleep and relaxation. Room was spacious and my kids enjoyed the restaurants that were also close by. I recommend going back for sure. Housekeeping made sure our room was clean during our visit. Thanks for the peace and quiet.

Office open 11-6 only. One employee was very kind and empathetic and the other was completely corporate. Room was extremely small. Kitchen table was on the verge of collapsing. I could not even use it.Maitenance walked in one at 10pm, thinking it was empty. The next day, the same thing happened at 7pm. Good thing the inside lock was locked, so they could not get inside. Scared the living daylight out of me. Bait and switch at checkin. Oh you requested this room, which is in bad shape. You can check it out and if you don't like you can pay more for an upgraded room. The room was small and smelled like urine. I chose the upgraded room. The only difference was that it had no odor and had a full sized microwave. I just touched the side of the towel rack and it collapsed. For that I was charged $10. I will never return there.