Best Western PLUS Executive Hotel Richmond

only its location of where we staying

the staff can be very rude, the room don’t get cleaned on a daily only after you check out and they provide more towels and rags good thing i brought my own, the elevator stopped working for a period of time, there is a leak in the air vent which cause leaking water on the floor and they is also black mold inside of some of the rooms, and there is a old smell in the hotel entirely the sheet are very thin and scratchy and the tv was not a smart tv and the video and audio would cut off out of nowhere

Everything was good!

None

Las camas muy cómodas.

Creo que es el hotel más sucio al que fui en mi vida. La heladera estaba con restos de comida arriba, toda sucia y con olor adentro. El piso sucio, la cama tenía pelos de otras personas. El hotel en general huele Muy muy mal! Desagradable. El desayuno es un horror! Hamburguesa, huevo y muffins. Nada más. Para tomar? Solo café. Deplorable. No vuelvo nunca más en mi vida.

Good location. Room was OK. Staff was OK. Nothing more.

Elevator was broken, only one of two worked. This was the same situation as when I’ve stayed there one year ago. Don’t you think they could have it fixed by now?