Starfish Tobago Resort

The food was horrible, and flies were everywhere when we eat

This hotel should be closed, the rooms needs updating and bathroom has mold and very lots of old outlets that does not work.

Very nice property but it needs some love

Grounds well kept. Pool was amazing. Most staff very friendly

Have been visiting here for past 18 years and never disappoints ....if you're looking for 5 star facilities then look elsewhere ....but if you're looking for friendly staff , nice size pool , beach like 10 feet away , food options for each meal then you will not be disappointed.....

I like the quiet seaside location. The staff was very busy as there were many guests. Your staff worked very hard and deserve to be complimented. Generally the food was good except that the fish was seasoned with too much salt, especially at dinner. Breakfast at the restaurant and mid-day meals at the D Grill were quite good but dinners could be better. WIFI accessibility in the rooms continues to be a problem. I hope that is improved as we plan to visit again latter this year. Overall we enjoyed our stay, thank you

I didnt like that they mopped at 4 pm when I just got back in..after 2 hrs the floors weren't dried and they insisted that with the AC on it will dry. Also, there was a scent of mold from the bathroom because of the cupboard sink being soaked with the face basin water due to the scale build up in the tap and water splashing everywhere when opened. The mopping seemed as thought they didn't sweep before wet mopping and it was exccessively wet. I got sick after my first night with an ENT infection from the moldy smell emanating from the bathroom and into the sleping area.

This is our 4th time at Starfish. Each time it gets better in some areas. Customer service mainly. The staff were very friendly and accommodating esp in the dining room and front desk. WiFi did not work in the room only in the common areas. My husband and I love playing pool, please starfish fix the pool table or buy a new one! It is ridiculous trying to play pool on it. It’s about to fall over. The rooms are very clean and comfortable. Housekeeping comes in daily. The food on a whole was good but needs improvement. The 2 grill chefs were excellent. They made my husband a very delicious fish entree on a few occasions. One of my favorite items (veggie wraps) was not on the menu due to running out of the item. They replaced it with a hard taco filled with green salad. That was unacceptable. The veggie burger was excellent thou Everything was very fresh. The highlight of our trip was seeing the leatherback turtles come up on the beach and lay their eggs. It was very beautiful. One thing thou a starfish employee was out on the beach talking with people watching the turtles was way too loud while the turtle was laying her eggs. That was a bit frustrating esp since there are signs telling you to be quiet when you witness this. More training for this staff is essential.

The sink was leaking the bathroom was leaking. Got there and had to wait long for a room to be prepared. The customer service at the front desk was good however, the staff in general was poor except for the young man who did the grilling & serving exceptional service. The bartenders were rude.

Check in policy is horrible. Not a wide variety of food selection.