Starfish Tobago Resort

Our stay was great. Friendly staff, great food and a very relaxing environment 10/10

This is our third stay at starfish. There has been many updates since our first stay in early 2022. Room was clean and bed was very comfortable. WiFi was good throughout hotel. Food was delicious. Both restaurants were excellent. Noticed many new staff. Staff was very friendly and accommodating. We loved the addition of the covered seating areas by the pool. We met a new manager at the managers event. Very nice touch! It was obvious that he had done a great job making positive changes. He was so polite and pleasant towards us. We absolutely loved our stay.

Food was to salty. Drinks were good.

The room was in good condition but very dirty the first day, the room was broken, room service was at 5 in the afternoon. The breakfast was very limited and in general the staff did not have a good attitude

Nice getaway location, beachfront view is amazing, and the pool and drinks were exceptional.

The property was accommodating however my expectations were misled by the advertising of what to expect. My understanding to be treated as an exceptional guest you must invest in an all inclusive package which I’m never interested in I like the freedom of moving around, I wouldn’t rate the resort as one of the worst but staffing improvements are needed. Overall I’ll rate them a (3).

The breakfast was unbelievable. Almost every morning there was something different to choose from.

I was very dissatisfied with my stay there. After waiting over 3 hours to check in, the hotel was unable to confirm that I had already paid for my trip. The receptionist insisted they were not contacted by Expedia in any way, only to say 4 hours later that their phone was down and they could not be contacted. I therefore had to pay for my stay twice! Upon check out the hotel was still unable to confirm any contact from expedia. Contrary to the description, there was no wifi in the rooms or anywhere else, except for the lobby. The running water was yellow and smelled of sewage, so did the toilets. The sink took overnight to empty even though the water pressure was incredibly low and the shower handle was broken and squinting water im every direction. They did not even provide hand towels and beach towels required a deposit. If you did not purchase the all inclusive pass, you could not purchase drinks at the bar, you had to pay at reception and then return to the bar or leave your card open for the duration of your stay instead of being able to charge to your room. The check in staff was incredibly rude and really gave the Tobago trip a terrible start. The only redeeming thing about the hotel was the beach, the natural beauty is hard to compete with. Also if you're a vegetarian you will starve there. They will not serve any meals to your room, nor are you allowed to take any hotel meals up to your room.

in access to WIFI in Rooms; inadequate air condition in Room - to small to serve the size of the room, even with two persons.

Check in to 3 hours before we got into the room. The food is horrible and to salty. Over charged for the food. Rum punch is good. The beach is beautiful. Pool always has sand in it. To much sand.