Dukes' Palace Residence - by Dukes' Hotel Collection

Location .Parking. Comfy room with all the amenities.

No elevator from the underground parking to the lobby.

We were upgraded to a premium room and the staff were very friendly and helpful. The room was a good size and very comfortable. The breakfast buffet was excellent. Perfect location in Bruges a short walk from everything. Would stay here again.

Our room key kept deactivating but luckily we had 2 keys.

Great hotel. Friendly staff.

we had a room in the residence that was fantastic, thank you

the only thing that we think could be a little better were the breakfasts, the food choice was a little limited and the coffee was not great.

Location was good, main hotel grounds were lovely too Friendly service when ordering at the bar and checking in.

⚠️ Mosquito Concern We stayed for one night at the conclusion of our tour of Belgium. Unfortunately, our experience fell considerably short of expectations. The room was notably dark and lacked the level of comfort, character and amenities one would reasonably anticipate for the price paid. A notice on the window advised guests not to open it due to the presence of mosquitoes. Regrettably, the room already appeared to be infested. We were bitten repeatedly during the night and both suffered significant reactions by morning. Upon closer inspection, we also noticed numerous dark marks on the wallpaper which appeared to be squashed mosquitoes, suggesting this may be an ongoing issue. We raised our concerns with reception at check out. While staff stated that they would investigate the matter, there was little indication of genuine concern and, unfortunately, any remedial action came too late to assist us. In addition, the hairdryer was of an exceptionally poor standard. The power button had to be held down continuously during use, making it impractical and frustrating to dry one's hair properly. Overall, the accommodation did not represent good value for money, and regrettably we would not consider returning.

Beautiful accomodation very comfortable and quiet but close to all sights.

Nothing.

Beautiful hotel which is well maintained. Centally located to main square.

Separate toilet for bathroom not ideal. As room in roof there was limitation on space. No kettle in room only coffee machine.

Very comfortable and clean, pleasant staff, ideal location

38 euros to park🤔

Not the same as my last stat, however that was 20+ years ago and times have changed

Unmanned and poorly disconnected from the main building