Exclusivo Inn and Suites

customer service

broken shower knob. stiff bed. room smelled like cigarrettes. towels were dirty. no hand soap provided. fight outside between other people staying there.

I come here all the time they’re always super friendly, and the lady at the front desk is always willing to accommodate me. I would recommend to anybody never had a bad experience.

Nothing everything was perfect

Dirty sheets. Dirty floor. Leaking water under sink made a mess. This place is more for drug addicts. Worst experience ever

I stated problems. When I checked in guy asked for 20 so I gave him my card and he said didn’t I read the information it needs to be cash with an attitude. Then he said I trust you. ?? So as I was checking out a couple in front of me were being charged for damages saying that they messed up the bed and sheets. The lady showed me pictures and it was nasty. I will never stay at a cheap place. They acted like they were doing me a favor by them letting me stay there. Awful experience.

There was nothing to like it was the most horrible experience I have ever experienced in all the time I have stayed at motels and hotels

For one thing the amount of marijuana smoke inside and outside the room and in the parking lot. Cigarette butts throughout the parking lot. Over flow of trash in the trash container near the lobby. Guest yelling and fighting in the rooms slamming doors and furniture. People coming and going from the parking lot making drug deals and people not staying at the property and loitering inside their vehicles smoke weed. My wife and I felt very unsafe and it was irresponsible of the staff that allow this activity to be allowed on the property at all. The reviews that I looked online that guess comment on were all lies. There’s no way that other guest comments were accurate according to there recent stay there.