Hampton Inn Riverside Downtown Convention Center

Where do I begin? I hope you don’t want to sit in your room and relax with a light on, because there are sensors that turn off every light if there is no motion in the room for TEN minutes. Not thirty. Not twenty. Ten. The lights, TV, and AC fan will all turn off if you are sitting still for just 10 minutes. Housekeeping is not automatic, you have to request it the night before. So, you pay a crazy amount of $$ for this hotel just for it to not come with housekeeping or LIGHTS. The toilet paper feels like sandpaper so bad to where I was in pain for a long time after using it. The WiFi is horrible, you will be connected to it and it will work for a while, and then it will randomly cut out, so you switch to data, and that works for a while and then stops, and you then have to reconnect to wifi. And so the cycle continues. The faucet in the shower drips constantly al night no matter how well you shut it off. There was hair in the shower and sink when I got here. And to top it all off, they only have one nice front desk staffer, the woman with glasses. Everyone else is unbelievably rude, especially when you try to bring up some of these things to see what’s going on. I’ve had better stays at Motel 6s. Location is good, but there are 4 other hotels immediately next door or across the street. For how expensive this place is it is unbelievable that they cheap out on everything, from toilet paper to lights and TV. Stay somewhere else, seriously.

Fee's weren't explained fully upon check-in, wasn't informed about the parking fee or the deposit taken from my card, which was returned.

Great location, staff is friendly. Good value. Walking distance to ahh things downtown

Bed had a blood stain on it. Could do more to clean. Everything else was good.