Hotel Haus am See Self Check-in

Management was not clear on ordering breakfast and when I tried to verify how, they were extremely rude - incredibly rude and insulting I wish I could upload the conversation... Breakfast was terrible with rotten fruit and stale breads for 18E No AC, no fan. Dingy old pillows Tiny room. I would never recommend this hotel for anything other than location. Location and view were beautiful; those were the only thing we enjoyed about the hotel. Pizzeria near by had fantastic food and service

The location is the best part by far. Simply stunning and great to stay on the lake. Great pizza place just a block or so away. Rooms have no fridge FYI and hotel is not fancy - even though it’s rather expensive. You’re paying for the location and it’s worth it.

Incredible location overlooking the lake! Lovely breakfast, easy check in and nice rooms.

Front

Nice beds with an amazing view of lake. This property has one of the best breakfasts and there aren’t a lot of choices in the surrounding area. We visited mid-June and the dock/lake area not set up for summer. There is a beach next to the property. Hallstatt closed at 6 pm. Literally all but one or two restaurants and all the shops closed at 6. Not many options for dinner in Obertraun or Hallstatt. Apparently summer hadn’t yet “started” as the kids weren’t out of school.

Hotel Haus am See is surrounded by natural beauty. We loved the view of the lake, the numerous mountain bike and hiking trails. It has a cozy family restaurant close by and a few authentic coffee cafes. The rooms are very simple and very small but the little balcony made it better.

We booked this hotel because we want to be by the lake but honestly probably would have been able to get a nicer room a little farther from the lake and it would have been nicer. I think having a lake view would have been nice, but we had a Mountain View/aka view of the parking lot. The hotel is very old fashioned with keys for the rooms instead of key cards. They email on the day of with a self check in where you essentially enter a code into a mail box to retrieve your key and parking pass which costs 18 euro per night. I felt like there were a lot of hidden fees that I didn’t see listed on the site like 18 euro parking and 18 euro breakfast. The beds were not the worst but definitely not comfy. The bathroom was very narrow and the bathtub/shower was very high making it difficult to get in. And lastly the staff at check out were not very friendly. Overall our stay was not what we hoped but we did have a clean room with beds. The lake/surrounding area is very beautiful.

You need to book the lake view rooms! Walking onto the balcony at all hours to admire the lake was the star of the show, especially when there's a boat playing live music in the evening. The owner, Franz, was so helpful to my elderly Asian mom. Her English isn't the best, and she told me he was patient and informative. Parking is 18EUR, but that's standard in that small area. The city enforces it, so the neighboring hotels do it too. The bathrooms are clean and were cleaned everyday. With all our activities, we missed the dinner at the hotel that everyone raves about. There's a pizza restaurant down the street that we decent and stayed open late, but next time we're back, we'll need to try the hotel's dinner!

This was such a beautiful and remote spot close to Hallstatt. It was right on the water, with amazing views. Check in was simple and it was very peaceful.

Our holiday was spoilt by the unacceptable behaviour of the owners. Their communication style was downright crude & unfriendly. Examples - Can I request for sunny side eggs (during breakfast)? Female- “No!” Can I ask you about the heater in the room? Male: “I cannot talk to you. I’ve not eaten my breakfast yet!” On the positive side- the lake & mountain view from our room was superb.