Mount Nelson, A Belmond Hotel, Cape Town

Amazing service, very knowledgeable staff members. 10/10 would recommend

This place is amazing! I went here with my friends for tea and it was so beautiful and the staff were amazing. Thuli was the kindest server treating all of us so well! I hope I can come back again!

Fantastic tea with Thembi and team taking great care of us!!! It made for an unforgettable birthday!!! Couldn’t recommend any more highly! Don’t overthink it - get over there and have yourself a great time!

Thuli cares so much about her customers. She has a gentle heart and loves others so deeply. She provided great service and took very good care of us!

Everything was perfect . A lovely classy venue for high tea . Food was great and a good selection of tea. Andiswa was excellent and explained everything in details . It was a lovely afternoon .

We stayed in a 2-bedroom villa suite, separated but close to the main house, with a separate heated pool for the villas. The setting is very convenient and private. The hotel is centrally located in the city, easy walking distance to attractions and shopping/dining, in a large park for an oasis-like experience. The overall quality of stay is typical 5-star Belmond, only praise here. Special mentioning goes to the Chef's Table experience - defnitely a bucket list item in Cape Town - and the very pleasant Sunday Jazz Brunch on the verandah of the restaurant. When in town next time, we'll definitely stay again at the Mount Nelson.

Just had an absolutely devine stay at this heavenly hotel. Absolutely nothing is too much trouble from the excellent customer service staff. We were pampered from our arrival till our departure and were so sorry to leave. The food was exquisite and service exemplary in the restaurants. Cannot wait for our return to Capetown and staying at this beautiful hotel again.

Wow what a wonderful hotel. From arriving at the gates the hospitality shown has been fantastic. All of the staff are knowledgeable, helpful, friendly and caring. Dinner in the Veranda was superb, Breakfast choices were outstanding and The Afternoon Tea is a must. We spent two nights and wish we could have stayed longer nothing was too much trouble. Thank you to all the staff for making our stay so special.

We enjoyed the afternoon tea while staying at the Mount Nelson. Superb from start to finish. Ntombi was our server and she was both charming and knowledgeable. With over 70 teas to choose from we definitely needed a little help !! The savoury and sweet plates were all outstanding and we managed to visit the cake buffet as well. We would highly recommend a visit for afternoon tea.

We had our afternoon tea at the Mount Nelson hotel. It was absolutely beautiful and every bite was delicious.. The scenery was beautiful as well. Our waitress was Ntombi — She was fabulous ! Wonderful afternoon experience definitely do not need any dinner!