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8.9 / 10 Guest Rating

Iberostar Heritage Grand Mencey

Dr. José Naveiras, 38, Santa Cruz de Tenerife, es

Iberostar Heritage Grand Mencey - main view

About the Property

Luxurious Urban Escape

Stylish Spa Retreat: Indulge in relaxation at the hotel's spa and unwind in the serene ambiance of the colonial-style building.

Elegant Rooms: Experience comfort in spacious rooms with modern decor, hardwood floors, and a range of amenities including a flat-screen TV, satellite TV, and a mini bar.

Gastronomic Delights: Treat your taste buds to local dishes at Los Menceyes restaurant, complemented by a cozy ambiance at Bar Casino or the lobby bar.

Experience the perfect blend of luxury and convenience at Iberostar Heritage Grand Mencey. Book now for an unforgettable stay!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the full amount of the reservation must be paid in upon check-in. When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
1/8

Double Room

This spacious, air-conditioned room offers views of Santa Cruz de Tenerife. It is equipped with a flat-screen TV with satellite channels. Bathrobe and slippers are available under request. Free high speed WiFi is available. These rooms are located on the 1st or 2nd floor.

31 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

DOUBLE

Non-refundable
Room Only
20% OFF$201.26

$161.01

Includes taxes & fees

DOUBLE

Non-refundable
Breakfast Included
20% OFF$257.26

$205.81

Includes taxes & fees

DOUBLE

Non-refundable
Half Board
20% OFF$328.51

$262.81

Includes taxes & fees
Double Garden View - Photo 1
Double Garden View - Photo 2
Double Garden View - Photo 3
Double Garden View - Photo 4
Double Garden View - Photo 5
Double Garden View - Photo 6
Double Garden View - Photo 7
1/7

Double Garden View

This stylish, air-conditioned room features parquet floors, modern décor and garden views. It comes with a flat-screen satellite TV and a mini-bar. There is an extra-large double bed and a private bathroom with a hairdryer, bathrobe and slippers. Free high speed WiFi is available.

31 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

DOUBLE GARDEN VIEW

Non-refundable
Room Only
20% OFF$227.71

$182.17

Includes taxes & fees

DOUBLE GARDEN VIEW

Non-refundable
Breakfast Included
20% OFF$283.55

$226.84

Includes taxes & fees

DOUBLE GARDEN VIEW

Non-refundable
Half Board
20% OFF$354.63

$283.7

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

This spacious, air-conditioned junior suite features stylish modern décor, and some have a private balcony. It comes with a flat-screen satellite TV and a mini-bar. The private bathroom includes a hairdryer, bathrobe and slippers. Free high speed WiFi is available.

45 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

JUNIOR SUITE

Non-refundable
Room Only
20% OFF$292.7

$234.16

Includes taxes & fees

JUNIOR SUITE

Non-refundable
Breakfast Included
20% OFF$348.66

$278.93

Includes taxes & fees

JUNIOR SUITE

Non-refundable
Half Board
20% OFF$419.9

$335.92

Includes taxes & fees
Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
Superior Double Room - Photo 4
Superior Double Room - Photo 5
1/5

Superior Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

DOUBLE SUPERIOR

Non-refundable
Room Only
20% OFF$241.79

$193.43

Includes taxes & fees

DOUBLE SUPERIOR

Non-refundable
Breakfast Included
20% OFF$297.75

$238.2

Includes taxes & fees

DOUBLE SUPERIOR

Non-refundable
Half Board
20% OFF$369

$295.2

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
Suite - Photo 6
1/6

Suite

Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The spacious suite offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

51 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

SUITE STANDARD

Non-refundable
Room Only
20% OFF$349.03

$279.22

Includes taxes & fees

SUITE STANDARD

Non-refundable
Breakfast Included
20% OFF$404.89

$323.91

Includes taxes & fees

SUITE STANDARD

Non-refundable
Half Board
20% OFF$475.96

$380.77

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
1/5

Family Room

1 King Bed OR 2 Twin Beds484-sq-foot individually decorated room, balcony with garden views Internet - Free WiFi 25+ Mbps Entertainment - Plasma TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

45 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

FAMILY ROOM KING SIZE BED

Non-refundable
Room Only
20% OFF$401.11

$320.89

Includes taxes & fees

FAMILY ROOM KING SIZE BED

Non-refundable
Half Board
20% OFF$588.56

$470.85

Includes taxes & fees

Guest Reviews

8.9
Excellent2998 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the helpful staff.

Categories

Cleanliness9.0
Service9.4
Location9.5
Room Quality8.4
Amenities9.0
Value for Money8.9
Food and Beverage8.0
Overall Experience8.9

Select topics to read reviews

R
RaulesES
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Very Good"

7.0
Helpful?
A
AlbertogbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

10.0
Helpful?
A
AdolfoesES
Verified booking
extended_group
Standard Room
Stayed in Apr 21, 2026

"Relax y buen servicio"

10.0

La excelente formación y trato amable del personal

Helpful?
P
P30LIangelas
Verified booking
Couples
Standard Room
Stayed in Apr 20, 2026

"Interesting menu, good service"

10.0

After a small obstacle because we had not booked a table in advance, everything worked out really well. Great service, lovely food.

Helpful?
F
freddifederica
Verified booking
Couples
Standard Room
Stayed in Apr 20, 2026

"Awesome stay, beyond expectations"

10.0

Great experience, great (heated) outdoor pool, best restaurants in town, atmosphere is very friendly and relaxed. Carlos at the Los Laureles Restaurant was very nice, friendly and attentive. Kenier (lifeguard at the pool) was also very attentive, friendly and welcoming, while also always keeping the space tidy and clean. Service throughout the hotel has been outstanding and has been super convenient that the hotel has several restaurants within its grounds. Room was nice and tidy. Some small details could be slightly upgraded in the furniture/fixtures as there are some small dents and other signs of age, but the raw materials are of exceptional quality and the design/architecture and decor are very welcoming. The design of the hotel inside with the mix of green/nature, modern concrete and natural wood is very gorgeous and impressive. The other guests were also chilled and very respectful (including at the pool!). Every morning the room was cleaned and made super tidy to very high standards by the staff. We requested also to change one of our pillows and they offered us a range of different pillows to try directly in our room. Overall had been really great, relaxing and friendly throughout.

Helpful?
J
JacquelinegbGB
Verified booking
extended_group
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

10.0
Helpful?
L
LaurachCH
Verified booking
family_with_children
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

9.0
Helpful?
L
LizaesES
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

10.0

Bel endroit , très bien situé , pt déjeuner exceptionnel À y retourner

Helpful?
M
Maria AsuncionesES
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

10.0
Helpful?
M
MartindeDE
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Stilvolles wunderschönes Hotel"

9.0

Sehr schöne Aussenanlage.

Unverständlich, dass es keine getrennten Matratzen gibt. Eine zweite Bettdecke wurde angefragt und auch sofort gebracht.

Helpful?
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