Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda

Best hotel in Italy & costa Esmeralda far way Food, services, location, room are amazing. Top hotel to recommend !!!!!!

We did not have a good time and simply, the staff need retraining. What makes me laugh is the responses to the poor reviews. Whoever writes those is brilliant. Maybe whoever that is should be in charge of retraining the supercilious staff. No need to respond to my review - you’re the best thing about the hotel!

You cannot beat Cala di Volpe's location or service. The building is a Jacques Couëlle masterpiece ad you are living in design history. The staff understand hospitality and go above and beyond. Breakfast is amazing. The olympic sized outdoor saltwater pool shaped like a lake is just fantastic. Gorgeous private beach accessible with the hotel's launch. Great bar and aperitivo watching the boats go by. I wish they didn't price gouge with the lunch buffet but fortunately there are lots of delicious places to try in the area.

The rooms are absolutely tiny - we had the 3rd or 4th cheapest room category and we still couldn't fit out suitcases in the room. Room service was almost impossible in such a tiny room. Moreover, you have to take a shuttle to the beach which is a bit of an inconvenience. The facilities and the overall hotel building is very underwhelming for the price. Having said that, the service and all the staff are absolutely incredible especially given the size of the hotel. They truly go above and beyond to make you feel special. Likewise, the food (especially the lunch buffet) is one of the best lunch restaurants we've ever experienced in a hotel. Overall the hotel is definitely not good value for money in my opinion. If this hotel was not in Sardinia it would cost a fraction of the price and would probably be 4 stars.

Perfect

Hotel maravilhoso ! Tudo impecável ! Extremamente caro ! Tirando isso tudo perfeito

They’ve turned this into a fancy Marriott. The food choices cater to the mega yachts that anchor nearby. The “barbecue” lunch by the pool is 250 pp. the only alternative is a qr code order app that reminds one of a jack in the box drive thru. They don’t even pretend to care about feeding the hotel guests. They have a matsuhisa and beefbar. Why? Presumably for billionaire yachter’s. It’s just inauthentic and the service is indifferent. I was here 30 years ago. Was totally different. This has been reduced to a Marriott bonvoy benefit. Days gone by, the owners remembered your name. The beach is nice. Otherwise makes me feel like I’m in a Scottsdale Marriott.

Amazing ocean gym and private harbour and pool. The hotel needs a make over to become leading again. "The fresh juice" was from last day, staff were help full. The entrance needs a paint. A super five star - but not a luxury class hotel. Worth a lunch visit.

Exelent hotel service Rooms tuyo bueno tuto

Okay, so where in the English language do I search for words descriptive enough to articulate our MAGICAL stay at one of the finest hotels in the........WORLD!! I do struggle because I am not sure I can describe correctly, how INCREDIBLE our stay was! If you are lucky enough to even be thinking about visiting Sardinia, do yourself a HUGE favor and book the Cala di Volpe immediately!!! From the moment I made my booking, I knew I found a special place. The correspondence and assistance from the concierge team was unmatched!! (Mauro, we miss you so!! The most helpful, kind, interested and genuine concierge rep we ever experienced! Giovanni, Annalisa and Daniele, all outstanding as well!) The property alone is worth the trip! You might never want to leave! The decor is outstanding and immediately gives you the feeling you arrived at a slice of heaven that will envelope your soul!! EVERYTHING is outstanding, from housekeeping to any department you can think of, it is apparently clear, the staff is only concerned with making sure your stay is beyond your expectation. The breakfast was outstanding but what really stood out was all of our conversations with the incredible staff. Antenello, thank you for telling us to explore Alghero and the gorgeous La Pelosa beach (a must!) What a day trip we had after chatting at breakfast and taking all of your advice! Alessio, Misha, Guispee, Roberto, Nicola, ALL of you won our hears! And please, I usually hate to list names for fear of leaving someone out, so please know I do mean EVERYBODY when I express these sentiments!! The front desk became family to us, Ronny, Lilian and Chiara, always met us with smiles that could melt your heart and chats that we looked so forward to!! Another wonderful treat was meeting Luca, the reservations manager!! What a delightful man that we had the sheer great fortune of spending a little time with, getting to know him and having his assistance with a request for a future stay regarding a family celebration! You will feel you are staying with family just from the warmth and dedication of this ENTIRE hotel and its staff!! My husband and I have traveled to 80 countries, stayed at countless high end properties and I can honestly say, the Cala Di Volpe will go down in our travel history and the FINEST of them all! You really have to go there to understand what I'm talking about. If you are in the middle of planning your trip and have any hesitation at all, please trust me when I say, you will NOT be disappointed in your choice! I am aware that there are some questionable reviews posted regarding price or attitude, etc. I will say this.........if you have ANY problems with the Cala Di Volpe, you must take a really long, hard look at yourself. Because if you can find fault with such perfection, the issue is not with the hotel! Yes, it is on the expensive side but just go with the attitude that it is worth every penny for this luxurious experience and I can guarantee that any smile you share will be met with an even bigger one from every single staff member on duty! This is not a hotel stay review........this is a life changing experience review!! After staying at the Cala Di Volpe, nothing we ever do in our future travel life, will compare! I say this from my heart to yours. Treat yourself to an experience of a lifetime and be open to all the magic that will unfold!! :-)