Denver Airport Marriott at Gateway Park

Beware of the very shape metal doorstops in front of the closets. I sliced my toe on it and had to go to urgent care. The front desk supervisor promised to pay for the urgent care visit but did not. Honesty and integrity matter. However not for them

Upon booking, the hotel messages you in the app indicating a number to call to arrange airport pick-up by the complimentary shuttle. Called that number. Then you get a recording saying it runs on a 30-minutes schedule. That is NOT arranging pick-up. Luckily, we did not have to wait longer than 10 minutes. The driver shows up. Friendly guy but, despite that, he needs to get his act together. Asks me for me inbound flight number (strange), does not clearly reply to my question - nor to the questions of other guests - where the shuttle takes us (note the shuttle serves several Bonvoy properties). When we are all in the shuttle, doors shut, he turns around and asks again each and everyone where they want to go to. That is when confusion arises once more with a lady next to me not being able to find out from him exactly which of the Courtyards the shuttle drives to. He takes off. Windshield of the car is almost broken. The guy did not shut his door properly so has to open and close again whilst driving. Driving "style" was a bit frightening as well. We made it. Checked in: friendly but not overly enthusiastic. The front desk clerk told us that the lounge is closed on Weekends. Fair enough. What is not fair enough that you don't get anything in lieu of - as in a drink voucher. On a side note: we would have also eaten there but without even a free beer, we chose to talk the two minutes down to the Appelbee's - not really what a Marriott lifetime platinum & Titanium is expected to do but if that is what is most convenient then fair enough as well. Room: one of the smaller ones on that floor but not really an issue given we only stayed for the night. Breakfast: that was the highlight! Very friendly staff and top-notch meal quality - loved it. Check-out: quick and friendly.

Toilet was not functioning well in one of our rooms and told the front desk. Someone came to fix it, but it was not resolved.

We enjoyed the breakfast(s) very much, as well as a couple of dinners. The food was delicious!

Flight was cancelled. The hotel bar and restaurant were good and checking and shuttle were quick and polite

On the way to Denver

Clean rooms and friendly staff. Airport shuttle was very convenient and on time.

My husband and I stayed here for one night. We booked this hotel mainly for the airport shuttle and the service was great. The shuttle arrived on time and was about a 15 minute ride to the airport. The hotel was clean and the staff was really friendly. We didn’t eat any meals here but our coffee in the morning was made to perfection! There are some other restaurants within walking distance if you want something other than the hotel restaurant.

My husband is a lifetime platinum member therefore we always stay at Marriott hotels even when traveling internationally. Since last year, I noticed someone had the brilliant idea of adding STRONG air fresheners/perfumes in ALL common hallways and reception area of ALL Marriott Hotels. The smell is so strong I get an instant headache during my stay. I wish they would research about the health risks associated with those artificial perfumes. They are basically poisoning all of their guests!!! Our livers can’t remove toxins this fast. Don’t be surprised if your employees start having unexplained health issues or headaches. PLEASE REMOVE THE AIR FRESHENERS. Your hotels are already clean and there’s no need to add perfumes. You are ruining my vacations. I have to cover my nose every time I cross the reception area. This is also not healthy for people with asthma.

Super nice front desk staff