Forest of Arden Hotel & Country Club

Good selection at breakfast but very busy and lots of things needed refilling/topping up etc Zest restaurant was nice and friendly, prompt service

Bedroom was not as comfortable as previous stays - very disappointed - bathroom toilet didn’t flush - room felt very enclosed dark and grimey, not relaxing - we had to ask to be moved twice. Too busy in restaurant and bar, very loud groups, inattentive staff in restaurant, very slow service

on a golf trip, courses okay, not championship standard but okay, price for drinks and bar food very expensive ( captive audience) would i go back. No not value for money

Wonderful location & setting. Friendly staff.

Felt quite tired and in need of a significant refurbishment pretty much everywhere. Food ok but nothing special Costly for what it is. If I’d known more about it before booking I would not have paid as much as I did to stay here. There are better value alternatives with better facilities and in better condition not too far away which charge about the same.

Lovely hotel in a beautiful setting. Friendly staff. Nice breakfast.

Evening Menu is limited. Bed was rather hard but otherwise comfortable.

Nothing completely gone down hill and is in no way a 4 star hotel.

Absolutely disgusting do not stay here. It is a 3-star property at an absolute push. A "superior room" here should be priced at £65 per night, not the £120 I paid. The issues started at check-in. I asked if I could pay to upgrade to a nicer room and was flatly lied to and told I already had the best room they had. After a half-mile walk to the first floor, I opened the door to a basic, neglected room. There were black pipe marks all up the wall by the radiator, multiple stains covering the lampshade, and a trash bin that was literally left coated in old milk down the side. Worse yet, it was a conjoined family room with zero soundproofing. I could hear the group of ladies in the adjoining room so clearly that I couldn't get to sleep until past 1:00 AM. When I went to reception to complain about the hygiene and being misled, I just got a shrug of the shoulders, lots of pointing at a screen, and a dismissive "sorry, we're fully booked." No compensation or gesture of goodwill was offered. Check-out was just as cold in no greeting, no one asking how the stay was. The food is a total rip-off too; I paid £21 for a chicken burger at the golf bar that didn't even taste like chicken, only to be told the bar was closing at 9:00 PM during the World Cup. I used to stay here when it was a Marriott, but the standards have completely plummeted. The place was rammed with conference guests, the golf course looks tired and run-down, and the management clearly doesn't care. Check the lowest reviews before booking there is a consistent pattern of awful service here. Save your money and go elsewhere.