Durham Marriott City Center

Convenience to Carolina Theater

Perfect location for my trip. Guest services staff was very professional. I had to extend my stay due to Hurricane Milton and I found the staff was very accommodating. I did have an issue with the toilet in my room. The tank would not refill completely after flushing and would not shut off. Someone was sent to address the problem. Unfortunately it was a temporary fix.

Very pleasant breakfast and pretty good food. The room was very nice and comfortable. Beautiful lobby.

We arrived an hour before check in. The lobby bar was closed. A more pleasant wait if the bar had been open. We had called and the hostess had said she thought we would be able to check in early so we took the chance. Complementary bottles of water in the room would be nice. The side door was open when we went out with no warning that it would be locked later in the day, so we were surprised to have to walk around to get back in. A sign on the door saying when it will be locked would be nice (or guest key access would be even better.)

Excelent location, with many places to visit in walking distance (dinning, markets, museums, shops)! Friendly staff, always happy to help!

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Great room! Super clean!

Very modern and clean

Bathrooms looked run down and the outside needs a good cleaning

Wonderful staff.

Slow WiFi, price is too high for the value given (older building that could use a revamp, dark hallways to rooms, old shower/bathroom in need of makeover, etc).

Location and breakfast

Service (forgot my electric tooth brush here, the hotel management promised to check but never got back).