Meon Valley Hotel, Spa & Golf

The entrance was beautiful, and bar staff

Cleanliness after meals in breakfast room, cleanilness outside bar area - rubbish, glasses not cleared away, fridge in room not working to then be told none do, lack of support when nighttime - 12am - disturbance from next room, no bar meals on the Sunday and having to pay for a buffet meal for 2 at a ridiculous price and not worth the money

Environment

Room felt a bit dusty.

Staff was really nice friendly Very helpful Spa was little dissatisfying Ground are stunning relaxing Breakfast was a little disappointing Also more fruit and things for meat free options Was not going to ask as lady at the front Checking people for breakfast was a bit Rude But other then that hotel brilliant

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Check in was pretty quick, and all simple. Didn't get much information at the desk and had to ask about everything but girl was lovely and helpful. The room was perfect for the 3 of us, 2 double beds and a bath and fridge which was an added bonus. Only downfall was the wheel had come off of one of the beds at the bottom so it kept squeaking and moving when we got up and down. (Room 114). The swimming pool was so warm, our 3 year old loved it! (Was surprised we had to pay £5 a head per use of the pool etc. so for the 3 of us per day costs £30. I can imagine for a big family that would be quite pricey considering payments for the hotel stay anyway. Worth the £5 a head absolutely but not per swim/day. The restaurant has a great outdoor space to eat outside. Beautiful surroundings of the golf course and very helpful staff. Would absolutely stay again!

Although the restaurant was lovely, the food really let it down. The price doesn't reflect the quality of the food. We ordered dirty fries which was actually just cheesy chips with 5 jalapenos chucked on top for £10. And the pizza was £16 or something and was really small and just a basic cheap pizza you'd buy from Tesco's so we were really disappointed in paying that price for not very good food. (Would happily pay lots of money for decent food but wouldn't eat there again for that price considering). Kids pudding was probably the only good item purchased.

Everything lovely setting, hotel smells beautiful as you walk in & throughout.Nothing is to much for the staff

Nothing

Room decor stylish, room spacious, bed really comfortable. What we saw of the hotel was excellent.

The manic online check-in system. Several emails advising to take 'urgent action' to check-in online all had broken links. I tried to report this by phoning the hotel twice ( nobody answered) and by emailing twice (the second of these was eventually answered, but after we had checked out so no use at all). Finally a check-in text was sent on the afternoon of our arrival and this did work, but by then the anticipation of our holiday had been spoilt.