Bally's Vicksburg

Did not eat there

Hotel is older. Needs a little renovation.

I did not get the room I booked via Booking.com

It was an amazing stay, I loved everything about it. The staff was amazing. I will stay there again in the future if I am 8n the area. I love the river view. The climate was nice.

I only have to say that the corners of the room have dust. I don't know if the rooms get vacuumed or not.

Location

carpet in hallway old and worn. bath tub in room 122 old and cracked, which makes it look old and dirty. cannot access the casino through the covered walkway like we could in the past.

nothing. really busted up. never stay there again

worn out. one of worst I’ve ever stayed

Clean room, comfortable bed. Those two things counted a lot

Front desk staff was only okay in that they did not seem to care about hotel or their job. Ran into a nice woman from housekeeping who smiled and was welcoming. We appreciated her.

Housekeeping is doing their job well maintaining the tired outdated rooms.

To have to walk outside, in the cold rain, to the main entrance of the attached casino was the biggest turn off! Key word, "attached". As an older woman safety, particularly after dark, was a concern. Front desk = 0 Security in the casino = 10 ( They unlocked the interior corridor to the hotel for me to return to my room late that night) And upon requesting to use the inside casino entrance corridor was told by the front desk "only open for use on the weekends". Might have understood the reasoning, guest safety I imagine, if they actually were too busy at the front desk to monitor the lobby. That most certainly wasn't the case. We're talking 37 degrees and pouring! The parking, for hotel guests, guaranteed a soaking also. I've not stayed anywhere that didn't at the very least offer coffee in the lobby. The front desk staff, with the exception of one, are not interested in customer service. When choosing in Vicksburg a casino/hotel Bally's will no longer be a consideration.