Quality Inn Plainfield - Indianapolis West

Convenient location, room was clean, comfy beds. Grandkids loved the pool.

No elevator, poor lighting in room, breakfast options weren't great.

The room was clean, the bed was very comfortable, and the hotel itself is in a safe and quiet area that is convenient to the airport. However, I was disappointed with the breakfast. The hours were 6-9 and I arrived at 8:15 am to find that they were out of both scrambled eggs and milk - and no one ever came by to check or replace these items. Both sides of the juice machine were malfunctioning, and since there was no milk and I do not drink coffee, the only beverage option was water. The waffles and bagels were very good, but I would have loved some hot scrambled eggs, juice, and milk so that I could have had cereal. I can understand not refilling the eggs and milk if they run out 5 minutes before the end of the breakfast period, but when there are 45 minutes left, these major items should be replenished.

Location

Breakfast could have been a little better with more options

Nothing worked, telephone had to be replaced upon arrival. Refrigerator didn’t work. No covers on 3 electrical outlets. Asked to speak with manager, never showed up.

Everything as it should be

Doesn’t have a gym

The room was too small not a lot of space

The staff is the most amazing hotel staff you can ask for also love the Jacuzzi room with the balcony in the pool area

That I wasn't staying there for more than one night

Rate was lower than nearby properties but less than perfect condition - torn carpet, refrigerator but no freezer, at least one light bot working.