Country Hearth Inn & Suites - Kenton

Terrible!!! I’m fine with it not being updated, but not dirty!! It was disgusting.. ripped, stained carpet. Base board peeling off wall with mold all around it, no shower curtain! Missing exhaust fan, just a hole in the ceiling. Stained tub/shower, holes in the curtains and walls. We reserved to stay after a wedding, checked out instead no way I was sleeping in that bed, went 30 minutes to a Marysville hotel. The front desk lady did refund me in full after seemingly not surprised when she asked why we were leaving, “was there something wrong with the room”.. my response, “everything was wrong with the room!” It’s a shame that it’s in the shape it is being one of the only options in the area, happy to spend on small local business but not this one. do not book!!!

It seems to be an older facility with old furniture and carpet. It appears scruffy but it isn’t. The room and bathroom was clean and get cleaned every day. The carpet should be renewed then it would look and smell even better. Would stay there again.

The minute we stepped in, there was a strong tobacco odor. We made reservations well ahead of our stay and we were put on the 2 nd floor and they had no elevator. It was difficult for this 88 yr old to navigate the steps.

New management had just taken over 3 days prior to our stay. Advertised online as double queen beds, they were full beds. The pillows were more like couch throw pillows. We asked for more pillows and she kindly obliged. Breakfast was not what I expected. Som bagels, some bread, packaged oatmeal. When asked about suggestions, we advised of some eggs and sausage or bacon in some form. It is a nice quiet clean hotel. I feel like it was ok for the price point. I would have been more than willing to pay a bit more money for a bit more accommodations. The pool was nice, the kids enjoyed it. It was clean and well kept. The hotel is clean and well kept, just showing its age and lack of updates. I feel that the new management actually cares and given the resources, could be a great property. They are friendly and responsive. Quick to exceed any request.

Wasn’t impressed with the breakfast. Property was run down door locks on outer building not working pool out of service roof was covered with a tarp house keeping was not vary good the smell was bad.

Wasn’t impressed with the breakfast.Property was run down outer door key card door locks not working pool was out of service roof was covered with a tarp housekeeping was bad hand rails in stairwell was dirty and smelly, room smelled bad furniture stained heat light in bathroom had no cover all exposed into ceiling no hairdryer bedding was old and to small for bed size

The second shift girl didn't catch her name. Was absolutely amazing!!!!! Most of the time that i have been to hotels. Most front desk people lack customer service. This front desk girl had a smile on her face from the second i walked in amd she welcomed me. From check in till I left this hotel was great. The room was large. Very very clean.

The pool was closed 😭

This place was a dump. Nice people who worked there and it was clean but the facility was needing an upgrade for just about everything. Pool was closed for repair and roof was leaking.

Everything was fine

Better Kept up than most big brand Hotels, would definitely return in the future.