Red Roof Inn PLUS+ Wichita East

Extremely Disappointing Stay – Unsafe, Unclean, and Misleading Advertising

We flew in from Canada and chose to stay at the Red Roof Inn Plus in Wichita, Kansas — and unfortunately, it turned out to be one of the worst hotel experiences we’ve ever had. Right from the start, the area surrounding the hotel felt unsafe. It’s surrounded by visible homelessness and drug activity, which was unsettling after arriving in a new city. At check-in, we were told that the cable was out. After a long flight, this was extremely annoying. You expect basic amenities to be in working order, and this was just the beginning of the problems. We were placed on the fifth floor, where we found a ceiling leak dripping directly onto the carpet. There was no bucket, just a wet floor and a strong smell of mildew and urine throughout the hallway. When we entered our room, the odor was so awful and the condition so dirty that we walked right back out and asked to be moved. Our second room, though less smelly, wasn’t much better. It was still unclean and clearly neglected. Over the course of our three-night stay, we saw police on the property multiple times. Loud yelling, arguments, and general disturbances went on well into the night, making it very difficult to sleep. The pool was also filthy and absolutely nothing like what was shown in the online photos. This hotel was a massive disappointment. The pictures are incredibly misleading, the environment is not safe, and the rooms are in terrible shape. We strongly recommend staying elsewhere — this was a truly awful experience we wouldn’t wish on any traveler.

This inn appears to be a rent by month place now. There is no breakfast. There is no cable t.v. The shower was dirty. The bedspread had multiple body stains. The walls had dirt and there are a number of spots (rust, damage) that need repair. If it was free we would not have stayed.

We had reservations because all of Wichita was booked due to state games. We got there to find the cable was out, there was no breakfast, an elevator was out. We checked in around 5 pm, the beds were unmade and there was dirty laundry on the chair. We went to the front desk and the employee said he'd get it done. We went to eat, returned around 8 to find nothing had changed. We went and got our own sheets and made our beds ourselves, no comforters were available, they were in the wash. We went and asked for a comforter at 10, only one was available. We asked for extra towels and none were available. In the middle of the night there was a horrible sewage smell that actually woke us up. It lasted for almost an hour. Only one lamp had a lightbulb, the door had broken spots in it that were never patched, it looked like a crime scene. Believe me, when we first walked into the lobby, saw all of the out of order signs we immediately tried to find a room somewhere else. Guaranteed we will never stay there again!!

Hotel under renovation

Pool and hot tub, it’s a tropical vibe. Loved all the plants

Nothing in the gym worked

Honestly a quiet and clean room in a centralized location in wichita. A place i could lay down at night and recharge. Has a pool and sauna , has free wifi , decent coffee the stuff you expect. Price is absoloutly a steal for a qucik trip.

Cable was out and I came in during riverfest / graduation weekends for highschools and colleges in the area. So satuarday night parking was limited.

Horrible experience we they didn’t have keys for us to check in with employee had to pry our door open sheets were brown didn’t have any blankets to give us the tv didn’t work and the peep hole was broken and stuffed with toilet paper the photos online did not match the actual hotel horrible horrible experience

Not clean, not safe, staff was nice, but out dated, pool area ceiling was falling

Where do I even start? Check in was supposed to be at 3pm. They saidbit would be about an hour and a half, so I went and watched my son at his track meet. I got back at 7:15. My room wasn't ready until 8:30pm. Then they let me into the room but I had to wait 15 minutes for them to bring me a key for my room. There was no cable. They charge a $50 deposit that there was no mention of before I booked. There was not enough towels for people. While I was sitting there waiting for my room many guests were coming down to complain about not having towels or something not working in their room. My room had no ice bicket or shower gel. Worst stay I have had in a long time.

We got to the hotel at 4 our room wasn't clean. We went and had dinner came back around 6, still not clean. We went to the concert we were in town for and came back to the hotel. Our room was ready. They had no room keys available so the manager let us in to our sub par room. The room was older for sure and not that clean for how long we waited to get in it. The bed was not comfortable. I felt the springs and tossed and turned all not. Oh by the way, their cable was out so no television. The whole reason I booked this hotel was because of the swimming pool and hot tub but because we got in yhe room so late that wasn't an option for us. Not s very good experience.