Comfort Inn & Suites Arlington Heights - Schaumburg

Couldn’t even stay here had to get a full refund after driving 5 hours from Iowa. Had to get another hotel last minute at 2 am. They overbooked the property. Tried to enter our room but someone was inside and screamed when we used the keycards to enter. Front desk claimed they had another room for us but we opted not to after thinking well the same thing will happen to us where someone has the room booked to and tries to get in as well. I will never book at any comfort inn ever again. Highly recommend going to the Marriott Aloft up the street basically. Very professional clean and no overbooking.

Very clean and confortable

Excellent

The bathroom appeared to not have been cleaned prior to our arrival. Bathtub/shower had a lot of physical damage, cracked with rust, and was dirty. There was an unpleasant odor in our room. There were plug in type air fresheners in the halls I guess trying to cover up the odor. One of the elevators was broken and standing open and ajar on the 1st floor. Several areas of the building showed signs of water damage with paint peeling off walls. Light fixture above coffee pot not working. Mold in bathroom around the tub/shower. Every employee we encountered was friendly and helpful. Breakfast was adequate.

My room looked totally remodeled except for the bathtub. Bathtub had rust and crude under the assistance bars, was very discolored and I chose not to use it. Everything else was great, good breakfast, nice efficient reception, good location. Too bad about the bathtub condition, else I eould stay here again

Initially there was a strange man walking around…. I hesitated to get out my car until he disappeared. Check in was nice, the lady was very welcoming. Cute lemon water option in the lobby. The property presented to be well kept. The room, stuffy, a smell, sheets were not clean and had to be changed which they took care of immediately. The bathroom tub and walls of the shower look like they just don’t clean in between guests. I did spent a great deal of time cleaning. Minor noise in the halls at time. 2 night stay was fine overall.

Great!

Great!

Dirty shower when I arrived after a long 14 hour day of travel. My number one concerns when I travel is cleanliness. We are shooting a show in area and needed a good night rest and didn’t get it.

It was a nice stay. One elevator was not working. Breakfast was ok and the stay was clean. A little outdated but well worth the price.