Quality Inn I-10 East near Frost Bank Center

We were only limited to only 2 sets of towels…fridge was dirty…tube was dirty..microwaves was dirty and loud and we woke up with insect bites. Would not recommend and would never stay there again

Here for concert so location is somewhat walking distance to venue Otherwise, everything else is far away Room is clean and has everything you need for short stay

It wasn’t great. The room had a stale smell so we decided to check out and go back home.

Property had roaches coming out the refridgerator

Good

Right down the road from Frost Bank. Newly updated rooms and quick assess to the freeway.

Clean and comfortable.

I had a terrible experience at this property. The door key fob did not work the first night at all so we were told to collect it the next morning. The 2nd day I was given a key card but the door handle did not work like it does at EVERY other hotel. You had to lift UP the door handle for it to open (instead of pressing down). Then inside, the latch at the top of the door to secure the door from inside was completely MISSING so you couldn't fully secure the lock inside. So we had to remove our belongings EVERY TIME we left the property. Then the door lock mechanism on the outside was not securely attached to the wooden door. You could tell it was moved and re-screwed and all the original holes were visible. This could have been an easy place for someone to break-in and enter as it is right off the freeway. In addition, the hotel smelled VERY much like strong carpet smell and mold when we checked in first. On TOP of this, the AC wasn't working really well. It was VERY HUMID when we first checked in and the humidity got worse throughout the night. Both of us were sweating a lot in our beds all throughout the night and could not sleep comfortably EVEN when the AC was blowing strongly loud enough (you would think it was working really well). All this was mentioned to the service desk receptionist but I was always told "The manager is not onsite." He could not speak English well which is a major disservice to customers.

All bad. Nice people at the front desk though.

Friendly staff. Lock broken on door though.