Residence Inn by Marriott Washington, DC Downtown

Proximity to most of DC tourist attractions.

First of all, i tried to cancel due to my mom being in Hospice. You wouldn't budge on allowing me to cancel or work something out. I got there and the kitchen floor was entirely covered with spilled drinks. I then moved the foot stool and there was a debit card on the floor. So, obviously it wasn't cleaned either. When we came down to ask for ice, we let them know about the dirty floor. It wasn't 1 spot. It was covered in spills. A guy came up to clean the floor and he brought a box of kleenex. Obviously, you were telling us we're crying about the place. That was unbelievable. Completely unsatisfied 😕

The service was good

I was greeted the moment I walked in and was able to check in early. They accommodated my requests and even upgraded my room free of charge!

Caulking adhesive in the shower stall was deteriorated with gaps at places. The water closet’s door was difficult to close after one gets inside - there’s hardly any room between the door edge and the toilet bowl. The cooked breakfast was fresh and hot, and very convenient. But the menu could benefit from some variation. The dining service staff was great.

Long lines for the complimentary breakfast. Food ran out. No water in the dining facility.

Very good value and reasonable price. Comfortable bed

Easy convenient location, proximity to the area's attractions

The room is spacious and close to the city hotspots. The breakfast is barely the minimum quality needed and isn't worth more than five bucks per person daily. The room is fairly clean but the room service is not what you expect from a Marriott hotel. They simply need a reminder every day and still don't do the full cleaning or change the sheets and towels.

The the breakfast is terrible, once things got finished you have a long wait to refill and people need to wait in a long queue. Today all lobby and 2nd floor was full with the smell of eggs or vomiting even in the elevator.