Residence Inn Phoenix Glendale/ Peoria

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Im going to give a detailed review but please know, I was pleased & I would absolutely stay here again- The bad 1st: it was not quiet (we had an end room?1st room at the top of the stairs) and incessantly heard slams from the outside door all night long. The fridge was loud as well with ice cubes clanking all at once in intervals throughout the night, and the toilet was broke & ran the whole time. I did not bother the front desk- as I know how to fix a toilet but it needed a new part so I had to fix it daily to keep it from hissing. That's not a big deal to me as I am sure someone would have been up immediately had I asked. There were some stains on carpets and handprints on doors but only in the interior of the hall. The hottub was broke the entire stay and I really looked forward to using it. Now the good which outweighed the bad by far:. The room was very clean- and staff were impeccable about getting anything I wanted, and very friendly. The BEST breakfast - everything was fresh, clean counters and topped off. This was not easy- as at times there were HERDS of people in there- and yet they kept breakfast piled high and were asking if anyone needed anything- I wasn't expecting this (nor would I have) and the food was really good, so good in fact, I never ate breakfast anywhere else. Tip- weekends breakfast is served an hour later than weekdays. And- its busiest about an hour-15 minutes after it opens.

The hotel is right next to the freeway. Our room was closest to the freeway. We hardly slept due to all the noise from the vehicles.

Pleasant staff. Noisy AC

everything

nothing

The room was lovely, and the breakfast was bigger-and-better than I had been anticipating. The staff were exceptionally helpful when I left something behind.

My room was on the first floor and I couldn't open my blinds because people were able to walk by my window. And the rooms are dark

Many guests were using the place as their extended living home, which was fine until the people downstairs fried fish…… ew. There was an odor when I first checked in also. However in our room, it was clean and no complaints.

The staff went out of the way to make sure we got a great room and where treated well.