Residence Inn by Marriott Detroit Livonia

早餐美味丰富，房间清洁干净卫生舒适，厨房设备餐具齐全，非常方便。

Room was very big and roomy

No pool

Location

Units not cleaned well, lighting dim and mattresses are old and crack when moving which disrupts sleep. Had sinus issues after 3 nights and smell mold in hallways and room. Other rooms were smoking pot and filtered through hallway.

Location

The hotel is very old and outdated. Carpets are old. Lighting is dim and hard to put make up on. A/C units didnt work Mattresses are old and crack when you move disturbing sleep. Bathrooms not clean, floor boards not wiped. Had sinus issues when departing and feel there is mold in rooms throughout the hotel and hallways.

Toilet plugged, had to switch rooms because they couldn’t fix it. Was told we will get right back to you , get you some points for the inconvenience and switch rooms. Maintenance left for the weekend and never came back. Had to go down to the office and get the room switched, NO extra points. First night the stairwell smelt like cigarette smoke. The next morning it smelt like cat urine!!! Kids in the room above were constantly running across the floor.

It was such a pleasure arriving at the hotel! As soon as I stepped into the lobby, I was warmly greeted by Clarice Flowers. She was busy helping another guest, but she quickly made sure I was looked after by introducing me to Edward Motley. Edward was absolutely wonderful from the get-go! He welcomed me with a big smile and we even shared a few laughs while he efficiently handled my check-in. He was incredibly thorough, making sure I had all the details about the hotel's amenities, which I really appreciated. His professionalism and helpfulness truly made a great first impression. I was so excited to get to my room, but in my haste, I managed to do something a bit silly – I slipped my keycard into my phone case, which, of course, deactivated it! Talk about a classic mistake, right? But as luck would have it, just as I was heading back to the front desk, Edward was stepping out of the elevator. He saw me, and even though it was entirely my fault, he immediately apologized for the inconvenience. He quickly took my keys, then seamlessly arranged for one of his colleagues (I'm so sorry, I can't recall her name right now, but I'll definitely try to remember it for a follow-up!) to let me into my room while he dashed off to get me fresh keycards. His quick thinking and helpfulness truly saved the day!

Nothing

Clean the unit and fix the air conditioning

Nothing

Everything hallways smell very bad and dirty.