Residence Inn by Marriott Dallas Plano/Legacy

We chose this location for a staycation because it was close to where our granddaughter lives with her parents and we were planning to celebrate her birthday. Everything was great! The only drawback was having to go outside each morning to get to the breakfast area and it was super cold outside. Maybe when it’s cold outside, breakfast can be served til 11am so it will be a little warmer outside.

Hotel is old and needs a refresh.

I had a great stay at the Residence Inn. The staff was friendly, and everything was clean. While the room felt a bit dated, it was well-maintained and comfortable.

Staff is very friendly. Our flight got delayed so much and the front reception was super nice during our check in. We were so worried that online said we can only check in until 12am so my sister rushed to the hotel to make sure our reservation won’t get cancelled. Thankfully it didn’t.

Wish the call center is not an incoming call center only since a direct number to the hotel is not available anywhere. Or at least allow to make a warm transfer to the hotel If posting the number online is not an option.

Its very old and carpet very rough to walk on Sorrry i have been so much hotels around the world, Hotel is very old alll stuff old

Friendly staff and clean and comfortable room!

I call the front desk to ask where breakfast is served, and the answer was: in the same place as always. I have to say, excuse what? and then she give the answer I was looking for

Room was spacious, comfortable but a little dated. Toilet did not flush great. There was a spider web in the bathroom. Breakfast was pretty good. Liked that there were gluten-free muffins!

Good