Residence Inn by Marriott Dallas Plano/Legacy

I enjoyed my stay at residence Inn and suites the clerk that checked us in was the most friendly,kind and patient person you can meet his facial expression stay the same with a smile feom checking me in to orher customers and he made everything easy even I took pictures od my room and bathroom and showed him his response was I'll get house keeping up right away and he did just what hw said and house keeping was very kind as well thank you for everything

We loved the two bedroom unit with sufficiently spaced.

The staff were helpful and friendly. The rooms were pretty big and spacious.

It was a good location. Close to lots of restaurants and a great grocery store with ready meat food. Parks nearby for hiking not far from downtown. The place itself is tired and needs to be remodeled a bit. That needs just fine.

Location

Rate

The manager was really nice and understanding and did what he could to rectify my stay. I sincerely appreciated it.

The kitchenette area was not tidy, especially by the fridge. There were remnants of food and a dead insect. Being too exhausted to switch rooms we tried to rest but couldn't. The room's temperature was not regulated. While others froze on one side I was burning up on the other. The AC was also too loud, far beyond the regular humming noise at other properties. The elevator also seemed a bit rickety.

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