Residence Inn Tampa Sabal Park/Brandon

It is disgusting to by suite room and it only comes with a small queen bed the size of a full bed, they didn't tell you or display it in the app when purchasing it, i booked 3 nights but I only stayed 1 night and went somewhere else

I was there for 7 days and the room was not cleaned. The cleaning was terrible.

The breakfast could be much healthier. I liked the room and interior there was everything we needed.

Beautiful and clean property. Staff was sweet and pleasant. The rooms are spacious and clean. I love this place

I as a loyal Marriott gold elite customer was appalled at the experience I had at this hotel and would strongly advise anyone not to make reservations here. The first thing I do before I unpack is check my room meticulously making sure the beds and bathrooms are clean and safe for me and my family to use. In the first room the bed was filthy(Pictures provide below) Manager later tells me the sheets were fine neglecting the fact that the bed was covered in blood and urine. The staff then downgraded me from my two bedroom suite that I paid extra money for to a studio. This was horrible my daughter had to sleep on the couch even though I paid for my family to be able to sleep comfortably on beds. She also had a soccer tournament I was worried about her not having enough comfortable rest to perform. In the studio I check it the same way I did to the other and to my shock. I find the toilet seat was unclean(Pictures below) and bugs on the table. This is just straight up nasty. I bring this up with the manager she tells me she’s okay with the bugs because of Florida’s weather. I also bring up the fact that her staff downgraded me, she proceeds to try and gaslight me into believing that I was actually not downgraded. I in my opinion rightfully ask for my money back she only gives a portion of it back even though they downgraded me and my family had to sleep in an unclean room that we had to clean ourselves. Overall I recommend everyone avoid this hotel like the plague especially if this is your first experience booking with Marriott. If they will treat a repeat customer in this way imagine how they would treat you.

The desk staff at both check in and out were very friendly and helpful. The burning firpit by the pool was cozy and it looks like their fitness center was nice. The issues we had- water pressure was the worst I have ever experienced (even when I traveled outside the country). The bed was too firm for our liking and the bathroom had some old water stain behind the door. The breakfast was very nicely appointed and the area to eat was also very spacious and loved ESPN playing in the morning.

The air conditioning in my room did not work. The air filters are not being cleaned, and the air vents were cap full of dust.