Sonesta San Jose - Milpitas

I'm not much of a breakfast person but it nice knowing that it was there in case I decided to eat, Place was very nice and clean. The people that I did run into were very hospitable. I hope to return soon.

Really can't say, I was very pleased with what I had and what I had see,. Sorry nothing negative say, all positive.

Location

Paying for parking since this location always have parking available I grateful however 19 per car a lot

Was told I couldn’t use the stairs. There for a concert and planned on getting ready in our room before but we were unable to because it was an hour and a half past check in and they said our room wouldn’t be ready for 45 minutes.

價格

無

I did not eat breakfast here, as I believe it was an additional fee. I liked the overall location of the hotel.

I'm not sure that this hotel was prepared for a large concert event. We arrived to the hotel at 4:45 after being stuck in traffic for 2 hours. I made it up to the checkout desk, and was simply told that my room would not be available for 45 minutes. No explanation. I said "I thought check in time was at 4pm?" the man, who was not very friendly or accommodating simply stated, "it is." I had to press further and ultimately found out that too many people checked out late, so many of the rooms were still being cleaned... at 4:45 pm. We tried to make the best of it. My daughter and her friend had to get ready in the public bathroom, and many others had to use the gym facilities. Walls were fairly thin too, a lot of banging and clanging around at 4am...

Like

1,Online order prices was different check in price . 2,bathroom no anti slip pads. My father slipped and fallen.hit the head