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7.8 / 10 Guest Rating

Empire Inn

294 E Hospitality Ln , San Bernardino, us

Empire Inn - main view

About the Property

Convenient Location:
Located near popular attractions like Auto Club Speedway and National Orange Show Event Center, SureStay Plus Hotel by Best Western San Bernardino South offers easy access to key destinations in San Bernardino.

Comfortable Accommodation:
Enjoy air-conditioned rooms with modern amenities including free WiFi, private bathrooms, and coffee machines. Relax in the hot tub or utilize the business center during your stay.

Multilingual Support:
With a multilingual staff fluent in English, Spanish, Gujarati, and Hindi, guests can feel at ease and well-assisted throughout their time at SureStay Plus Hotel by Best Western San Bernardino South.

Experience convenience, comfort, and exceptional service at SureStay Plus Hotel by Best Western San Bernardino South. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Laundry
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good353 verified reviews
AI Summary

Guests highly rate the clean room and frequently praise the helpful staff.

Categories

Cleanliness7.0
Service8.5
Location8.5
Room Quality8.0
Amenities6.5
Value for Money8.5
Food and Beverage7.8
Overall Experience7.5

Select topics to read reviews

A
Alexis
Verified booking
partner
Standard Room
Stayed in Mar 10, 2025

"Exceptional"

10.0

Great property, no complaints

Helpful?
S
Silvia
Verified booking
partner
Standard Room
Stayed in Mar 10, 2025

"Excellent"

8.0

🙂

Helpful?
S
Silvia
Verified booking
partner
Standard Room
Stayed in Mar 10, 2025

"Excellent"

8.0

🙂

Helpful?
K
Kenneth
Verified booking
Standard Room
Stayed in Mar 10, 2025

"Worst experience ever"

2.0

Was unable to get a room after prepaying for the reservation. Waited out of office for more than 45 minute while the receptionist chatted on the computer regarding my prepaid reservation. Rep stated that since they didn't not receive a virtual payment from Hotel.com, he couldn't honor my prepaid reservation even after confirmed and pulled from my account. Rep also attempted to charge me for extras asking for cash deposite and for other things. I ended sleeping in my car cause i didn't have extra funds due to my card being place on hold. Will never stay at this site.

Helpful?
B
Brianna
Verified booking
partner
Standard Room
Stayed in Mar 9, 2025

"Exceptional"

10.0

Great customer service at front desk

Helpful?
J
Justine
Verified booking
Standard Room
Stayed in Mar 2, 2025

"Exceptional"

10.0

Good

Helpful?
L
Lorena
Verified booking
Standard Room
Stayed in Feb 28, 2025

"Exceptional"

10.0

Great service

Helpful?
M
Manpreet
Verified booking
Standard Room
Stayed in Feb 23, 2025

"Good"

2.0

Booked room for night with kids but left at midnight ac not working, bathroom was dirty.

Helpful?
L
Linda
Verified booking
Standard Room
Stayed in Feb 23, 2025

"Exceptional"

10.0

Housekeeping is wonderful

Helpful?
L
Linda
Verified booking
partner
Standard Room
Stayed in Feb 21, 2025

"Exceptional"

10.0

Room was clean

Helpful?
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