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7.8 / 10 Guest Rating

Empire Inn

294 E Hospitality Ln , San Bernardino, us

Empire Inn - main view

About the Property

Convenient Location:
Located near popular attractions like Auto Club Speedway and National Orange Show Event Center, SureStay Plus Hotel by Best Western San Bernardino South offers easy access to key destinations in San Bernardino.

Comfortable Accommodation:
Enjoy air-conditioned rooms with modern amenities including free WiFi, private bathrooms, and coffee machines. Relax in the hot tub or utilize the business center during your stay.

Multilingual Support:
With a multilingual staff fluent in English, Spanish, Gujarati, and Hindi, guests can feel at ease and well-assisted throughout their time at SureStay Plus Hotel by Best Western San Bernardino South.

Experience convenience, comfort, and exceptional service at SureStay Plus Hotel by Best Western San Bernardino South. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Laundry
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good353 verified reviews
AI Summary

Guests highly rate the clean room and frequently praise the helpful staff.

Categories

Cleanliness7.0
Service8.5
Location8.5
Room Quality8.0
Amenities6.5
Value for Money8.5
Food and Beverage7.8
Overall Experience7.5

Select topics to read reviews

I
Ielatha
Verified booking
family_with_children
Standard Room
Stayed in Feb 20, 2025

"Exceptional"

10.0

I stay here often... nice quiet and clean.

Helpful?
T
Tyson
Verified booking
Standard Room
Stayed in Feb 12, 2025

"Exceptional"

10.0

Great

Helpful?
M
Maria Eugenia Chavez
Verified booking
Standard Room
Stayed in Feb 11, 2025

"Exceptional"

10.0

Excellent location and good service hotel

Helpful?
B
BriseydausUS
Verified booking
group
Standard Room
Stayed in Jan 29, 2025

"Superb"

9.0
Helpful?
C
CraigusUS
Verified booking
solo traveller
Standard Room
Stayed in Jan 17, 2025

"Passable"

5.0

did not stay that night. reservation was cancelled but Booking.com screwed up.

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Jan 12, 2025

"Excellent"

8.0

Over all the motel was good there were a few issues 1 the coffee maker was missing major part to make coffee 2 the ironing board was falling apart. I would make sure if I went and made sure everything worked

Helpful?
R
Robin
Verified booking
Standard Room
Stayed in Jan 10, 2025

"Good"

6.0

C

Helpful?
C
CHIVIVIRAK
Verified booking
Standard Room
Stayed in Jan 6, 2025

"Sandy at Empire For the Win!"

4.0

We arrived late for Countdown NYE party expected to check in but their POS systems were down and there was a long line of customers. Everyone was frustrated and only one person working the night, Sandy. She was calm and collected. SO I jumped in an helped fixed their computer, wifi, and laptop. She was able to log back in and got me checked in. Even though it started out rough, Sandy's professional and calm demeanor made our stay worthwhile. Thanks Empire and Sandy! Please promote or give her a raise!

Helpful?
R
Rebecka
Verified booking
partner
Standard Room
Stayed in Jan 6, 2025

"Exceptional"

10.0

Great place

Helpful?
K
Kimberly
Verified booking
Standard Room
Stayed in Jan 2, 2025

"Excellent"

8.0

Staff was really nice and helpful

Helpful?
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