Regal Residency

Property is generally basic and tired. On a busy road, but off street parking a bonus. I chose it as it was convenient for a weekend visit to our nearby daughters.

Bedroom heater didn't work,bathroom door broken,no spare blanket or pillows.Police at unit next door twice,insufficent tea and milk.Stayed 2x nites unit not serviced.Should have read previous reviews as they were correct. Would not stay again.

Very basic accommodation. Quite a few things in need of repair or upgrade.

Too scary to even go to reception. Dump. Want my money back.

Booked for three , wasn’t set up for 3 guests , advertising is misleading with what you get examples, mini bar ,outside area messy, pictures are false, dirty stained robes, broken toilet roll holder & brush, cleanliness sub standard , fire extinguishers haven’t been serviced for a year, overall not happy with stay.

When we arrived the towels in the bathroom half were hangin up and looked like they were already used I went to have a shower and both soap dispensers were empty the soap dispenser by the sink had a centimetre of soap 2 sugar sachets 1 tea bag sachet 1 coffee sachet and no milk of any kind whether powder or capsule. Really slack for what we paid If you look out the back window it looked like shanty town just total mess

Building construction next door

Not very clean. No sky. Not worth the money. Broken toilet handle. Taped up bits and pieces around the room. Not impressed with the standards of cleanliness.

Manager Gary went out of his way consistently to make sure our needs were met. He was friendly and courteous and we felt safe staying in the motel. The rooms are updated and spacious and had everything we needed. We are international visitors vacationing in New Zealand and were in Auckland twice between traveling between different parts of the country- we chose to return to this hotel the second time too.

This place is in desperate need of a renovation. It’s being held together by positive vibes & duct tape (literally). Also needs a thorough clean. We went out to get some drain cleaner as the smell was terrible and it didn’t do much unfortunately. The highlight would be the staff. They are extremely friendly, helpful and very busy. I’m sure they’d love an extra set of hands.