The Lodge at Pensacola

Understood about 2 star place , but the place has a really bad HUMID and SMOKING SECTION smell. Even the bed clothes had a terrible smoke smell .. Carpets and walls , on a terrible conditions. Pool ? (See photo) No door key card " sistem problems " If you need to leave the room ? You need to ask the receptionist to open room door for you . Ice machine broken Not feel as a secure place at all , even for one night ( some one knock my door at 2am demanding me to leave because the room was hers ) People were like " dealing drugs"

The hotel was old and run down. When we arrived, there were two people yelling at each other by lobby. People had clothes hanging out of there windows drying. Pool was beyond green. There was no ice machine. Dryer did not work. Tv got one channel. Carpet smelled very bad. Pillow was brown, and the worst pillow i have ever seen. The air worked great and the room was clean.The staff was nice. There was someone repairing things at the hotel.

In all fairness it is being remodeled and we had a remodeled room which was good. The place appears to have suffered from neglect over the past few years but is being renovated. The common areas are in poor condition, but again they are working on it. They will have you sign a sheet listing stuff in the room and what you will be charged it if is stolen -- the problem is it isn't all there in the first place. I was a good thing it was my son with me and not my wife as she would never have stayed, but it was fine. The pool was closed.

No continental breakfast or very little.

This hotel was the worst I have stayed in. The rooms were dirty, there were several doors on the floor we were on that had damage from being kicked in, the staff was incompetent, and they asked to get an imprint of our credit card after we had already paid.

The staff wear very helpful and kind. The hotel conditions are really outdated.

This was the worst hotel I ever stayed in. The room listed in the ad is photoshopped, the beds had bugs, I was given towels balled up straight off the laundry room floor. The Ho-tel looks like a place for crackheads and hookers. Do not book this ho-tel or you will regret it.

Expedia booking listed the property as The Lodge at Pensacola however the hotel is actually an Econo Lodge so it was misrepresented and the overall quality is terrible, the room smelled old and musty and the cheap carpet was damp and sticky. We wanted to walk out but the hour was late so we stayed overnight. There was no soap and the front desk said they were out and none was available. There was no one at the front desk when we went to check out.

I booked two nights at this motel. Not knowing that once I got there it was a run down roach motel. The smell and the filth was awful.I arrived at 1 am in the morning and my two year old was exhausted so I had no choice but to stay the night. I was scared to be in this motel. I think hotel.com should be ashamed to advertise it on there site. I waited in the loddy for 30 min the next day to check out and get my refund for the night I wasn't going to stay. I ended up calling the front desk, which I heard the phone ring and the answering machine pick up. I finally left and ran a errand and came back, still no one at the front desk. I phoned them again and a lady answered and she showed up 10 min later. She said I would get a refund, but I haven't seen anything.

Worst trip ever. They canceled my reservation when I called before I left my residence.Was so upset that they called manager to correct. No room service or maid service or towels. Would not recommend!