Envi Boutique Hotel Henderson-Evansville South

Relatively affordable. Plastic, cleanable floors. Comfortable bed.

Motel was not guest friendly. Check-in was frustrating, because we were greeted only by a talking head on a kiosk screen, who was overly demanding in attitude and could not speak understandable English. Finally, by concentrated effort, we were able to communicate enough to obtain the keys. Room contained only the very minimum of necessities (desk lights, hangers, towels, bar soap, etc). Breakfast was substandard, and we were unsettled by the security camera trained on our plates as we ate in the breakfast room. In retrospect, we should have paid an extra $30 and stayed at the Holiday Inn Express two blocks away, staffed by real humans who speak adequate English.

Everything was beautiful. White modern sink in the bathroom with a huge tile shower. Beautiful mural on the wall. A new very nice jacuzzi tub with white robes for us to use. There were also swans made out of our towels, hand towels, and wash rags. So adorable. We also had a pretty big refrigerator. It was almost full size. There were two big screen tvs. One you could watch above the fireplace in the living room. The other one was hanging from the wall viewable from the bed. We sent a text letting them know the hot tub had a slow leak and a maintenance man was there immediately to fix the problem. Best hotel experience we have ever had.

N/a

I chose not to stay for safety reasons and could not reach staff by phone to coordinate cancelation.

That the room doors led directly to the out of doors, did not feel safe.

Location

Dark in parking lot- hard to find room numbers. Many problems with room- linens and towels were dirty. Mattress way too soft and difficult to get in and out of bed- too low to floor- this is totally unacceptable for a handicapped person. Although there is a walk-in shower, it is not handicapped equipped- no handheld shower- no seat in shower. Room is not temp controlled- cold in room and air handling unit vibrates. Lights by bed are difficult to operate. Have to get out of bed to turn off. Refrigerator is filthy. If it weren’t so late, I would leave and find better accommodations. Not worth the money. No hotel management onsite- Kiosk efficient for company only.

Picked this location to be close to family in Henderson. Room was large and clean. Easy access to load and unload car due to its motel design. I like the commitment to solar on the roof.

Facility has a nice vibe, but under renovation so not able to deliver on its promise yet.