Super 8 by Wyndham Logan

Everything was great

No complaints

Good location

No elevator, they put us on the third floor. I was charged $100 at check in, in case of damage wrong to the room. I was charged $100 two times. I will call to clarify why the double charged tomorrow

Nothing. I read reviews about bed bugs (unfortunately too late as I'd already booked). Requested to see room first and found active bed bugs and beds riddled with bed bug stains. I asked staff to come see and he refused to come to room with me. He said the reviews were liars and said I could leave. So I did. I did not stay in this hotel.

Everything. Staff was rude. Lobby, stairs, and halls were filthy. Room was dirty but I was willing to ignore all of that until I checked for bed bugs. I founds stains and living bed bugs on the beds. As I was traveling with children and did not wish to risk bites or infestation coming home with me, we opted to find a different hotel.

The staff was super friendly and helpful. Whenever I asked for a refill of an item that I needed. They were more than happy to comply.

I didn’t like that there were ants in the bathroom, the beds weren’t as comfortable as I thought they could’ve been .

The breakfast was lacking but then for the price a bowl of cold cereal and glass of orange juice was enough.

The room was good though it was dark due to dark walls and dark carpet. The window could use shears so as to have sun light come in at sun rise. My room was on the main floor.

They had a hard time checking us in. It was a long wait because they had made a mistake with the people checking in before me (45 min waiting) and they were rude about confusion over my booking. I booked 2 rooms and they could only find 1 to start. When I tried to show my evaluation confirmation they said they couldn't look at my phone and it didn't matter what it said.

Location

Run down. Toilet noisy. Tub and sink slow to drain.