Super 8 by Wyndham St. Charles

I like that it was quiet and carpeted.

The elevator was out of service

Room was clean and smelled very good, unlike the Super 8 in Aurora/Naperville both rooms reeked!!

Clerk never set up dining area, chairs were left on tables and guests needed to remove and place all chairs if you sat at a table…..he looked like he was asleep and had attitude on a request about pancakes…..otherwise other personnel were gracious, helpful and polite!!

Closeness to front lobby and ice machine. Was on 1st floor.

No water pressure in the shower, no chair, had to ask at front desk for wash clothes and face/hand towels, parking was a little bit of an issue, super 8 Sign was never lit which made it very difficult to find, during our 3 night stay housekeeping came in our room and make the beds and cleaned our room they replenished the towels but not the wash clothes or hand towels so again we had to go and ask the front desk, they only made the beds once during our stay, they emptied the trash, the breakfast was non existent coffee no juice, when we got in our room the smoke detector would chirp/beep loudly so someone came in and unhooked it and said he would replace it the next day,it never got replaced, vending machines didn't work and had no choice of diet or no sugar option, everything in the vending machine if they were working was 2$ for a small bag of chips or a 12oz of soda

Location was the only thing we liked about this place.

1. There were no luggage carts available. 2. Elevator was out of order...we were on the 2nd floor. 3. Keypad to enter hotel by other entrance was broken and had to walk through lobby. 4. Freezer in refrigerator was moldy. 5. Smoke alarm was missing in the room. 6. seems there were many "shady" people that hang out and apparently live there for longer than two months (conversation with lady in a wheelchair). 7. Attendant mumbles when speaking and hard to hear between suspended plexiglass at lobby desk. 8. Continental breakfast was pretty minimal and the coffee sucked.