Econo Lodge Quincy

The vending machines and soda machines were out of order

This inn is in prime location to nearby shops, dining and to my work. It is safe and the staff are super friendly. Only thing is that they don’t offer breakfast and the washer is broken. There are nearby laundromat and dining at walking distance. So it still worked out. Coffee was delicious.

NA

Good reception

NOT WORTH THE PRICE. Poor customer service at check-in -- had to wait 10 minutes while three men stood behind counter talking with each other. Tried to charge me 3.00 for a misc service charge not originally included in Hotels.com pricing--could not tell me what it was for and got upset when I refused to pay it. Did not tell me elevator was broken until after I paid -- I have knee issues and cannot walk stairs -- I told them that at reservation. Barking dogs in hallway. Musty, moldy smell in room and bed was damp. No breakfast even though advertised as part of price. Hard beds and pillows. A/C never fully cooled room. Rickety bed foundations. Fridge turned up to high but never got cold. Limited TV options. Lamp on table worked intermittently -- was told it was "just the way it is."

The bathroom was dirty. Stains all over the walls. The room smelled like weed and the smoke detector was taped with electrical tape so you know someone was trying smoke weed in the room. The hallways smelled like dog pee. The walls are paper thin and you will hear everything. I had a noisy neighbor that kept me up until 2am. The service was poor. The people that worked there looked like they didn't even want to be there. Didn't feel welcomed at all. Honestly I would say this was one of the worst hotels I have stayed at in a long time.

Keep up the great work

Empty vending machines, no tissues or plastic cups in the room.

Very clean, friendly and helpful!

No breakfast although website said there was. Elevator was out of order. Fortunately these two 75+ seniors were changed to a first floor room.