Economy 7 Inn - Chesapeake/Portsmouth

The manager/owner was extremely rude. No kind of customer service what-so-ever. Very dirty room. Used washcloths left in the shower.dirty towels given as clean ones. Worse than poor overall

They didn’t let me check in

The condition

Very dirty and felt unsafe.

They did not have a laundry facility for their guest, this was the main reason why I chose the Economy 7. The very next day, they had my partner move us out of their better room, which I prepaid for on line to a very undesirable room and no compensation was offered for inconvenience. They lied to my partner and told him, l knew about the move to the undesirable room and I was totally shocked at this lie. As soon as I arrived at the front desk there were 3 out of order signs and no compensation offered. This was a rip off!!!

The staff was friendly, the room was fine the only thing I didn't like was that the AC/heater didn't work which made it very cold at night other than that it was a good stay.

Room wasnt very clean my daughter saw a roach in the bathrooms was afraid to go use the bathroom alone

The rooms looked like floor was NEVER vacuumed, first room, air conditioner did not work had no knobs on them to even turn or adjust, curtains was barely holding up , second room same thing dirty floors, Microwave was nasty, Shower did not even have a shower curtain and same thing with the AC unit. Just bad rooms for the amount of money paid to stay here

Ok

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